Design, Build, and Run Chief Risk Office suite of Governance, Risk, and Compliance (GRC) apps used across the enterprise - leveraging Archer and ServiceNow IRM, developing and deploying visualizations in Tableau.Embed operational risk methodologies, framework, standards, and metrics through collaboration and integration of ERM technology.Developed and deployed suite of Model Risk Governance apps and program support to inventory actuarial models, apply a consistent risk rating methodology, drive data-supported prioritization for deeper dive reviews, and drive assurance via attestations and exception reporting.Developed custom Third Party Risk Oversight app to bolster 1st Line risk scoring capabilities, 2nd Line oversight and monitoring, and 3rd Line assurance.Provide guidance to operational teams across with approaches to quantify operational risk exposures.Additional development/deployments include: risk and control libraries, issue and event management, KRI tracking and reporting, internal task and control assurance, policy governance tracking, maturity surveys, and privliege-attached tracking of legal issues.

Selected achievements in three areas of concentration: STRATEGY → Developing and documenting thorough strategic context→ Fully supporting customer journey mapping engagement→ Spearheading understanding of strategic enterprise alignmentOPERATIONAL EXCELLENCE → Primary author of Shingo Achievement Report, yielding Shingo site visit and assessment→ Enhance analysis and understanding of Distribution Feedback as competitive differentiation strategy→ Development of Metrics Status Report as delighter for Business PartnersENGAGEMENT→ Lead Vision & Strategy engagement workgroup, connecting both Lincoln's Vision and Strategy to daily work→ Enrich understanding of engagement survey results, connecting to initiatives→ Raise the bar for visual content and communication

Extensive operational and logistical support for start-up.

As the Manager of Competitive Strategy & Assessment, I managed marketing and business development projects with a focus on long, mid, and short-term strategic and tactical business plans for our Night Vision and Tactical Communications portfolios. Blending data from disparate systems, organizations, and individuals to create actionable information and recommendations for internal and upward reporting, leveraging skills in assessing markets, competitive positions, customer needs, and organizational competencies to recommend improvements.

Analysis and Modeling to Turn Data into Just-in-Time Recommendations for Senior Executive Decision Makers. Results: Gained +3% Share Across All Segments Served.Driver of Key Project to Centrally Load Aggregate Market Data into On‐Line Warehouse. Results: Pinpointed Peaks and Trends for Income Optimization; Delivering Timely MarketShare Data by Product/Platform, Channel, and Region on a Week, Quarter, and Fiscal Year Basis to Adjust Forecasting of Productivity & Manufacturing.Consult with Business-Unit General Managers to Identify Market Opportunities & SWOT Analysis.

Senior Consultant, delivering end-to-end software development, testing and implementation solutions for clients in the telecommunications and utility sectors. Managed the Requirements Documentation, Development, Testing, Implementation & Production Support of an EDI Clearinghouse in a de-regulating Utility Market.Conducted Landscape Analysis and Integration Study to Identify Improvement Opportunities: Delivered Assessment of End-to-End Billing Process, Provided Stakeholders with Real-Time Dashboard of Critical Interfaces between Information Technology and the Business.Led Consulting & Client Testing Teams for Wireless Network Product Catalog & Available Inventory.Created Instructional Materials & Presentations for System Integration Organization, which included Technical Application Overview, Company Fit Assessment, & Comparative Product Analysis.MVP Award in 2001

Teleport Communications Group (TCG, later acquired by AT&T) was the first Competitive Local Exchange Carrier (CLEC) in the US. As Project Manager for Interim Number Portability Migration, I managed the time-sensitive burndown of legacy technology for thousands of customers. The result was a $50K monthly OPEX savings. Additionally, my team improved order process flow-through, reducing cycle-time by up to 15%.