Senior Manager It
CurrentResponsibility:• Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, firewall and servers), NAS Storage, database, backup recovery, and regulatory compliance. Prepare roster & allocate IT resource as per the requirement.• Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational and provide status to management.• Deployment, maintenance and support of current IT systems, NAS server, firewall, applications software and peripherals.• Manage IT infrastructure and ensure IT service delivery to the entire organization.• Manage financial aspects of the IT Department, including purchasing and budget Review.• Mange the IT procurement and documentations.• Assessment of new technologies that has the potential to enhance business performance.• Maintaining of cloud servers and security of production systems. • Assisted in the timely recovery of data lost due to software crash or hardware failure.Strategy and Planning:• Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.• Develop and implement hardware and software standards for network, servers, databases, wireless technology, file, print services and storage, etc.• Develop and maintain overall backup and recovery strategy (Disaster Recovery and Business Continuity)• Develop, implement, and maintain processes, procedures for effective delivery of services and compliance with regulatory guidance.• Establish and implement 'best-practice' standards as well as departmental policies and procedures.• Overall responsibility for leasing and strategic planning for system upgrades.• Develop, support, enhance, execute and enforce key ITIL based service model