Aljean Perdigueros Email & Phone Number

Melbourne, Victoria, Australia

• Diagnose hardware and software issues: computer systems, printers, network devices and other peripherals.• Install and configure operating systems and software applications. • Test new and ongoing equipment including software applications.• Responds to service issues and requests in a timely manner.• Provide technical support across the company.• Repair and replace equipment as necessary.• Test and set-up desktops, micro-computers, small form factor and work stations. • Receive and prepare customer orders from different e-commerce platforms. • Sends customer orders using a third-party tool that connects to different carrier platforms.• Conduct proper training for junior staff.

• Teach Microsoft Office Program.• Teach basic HTML and CSS programming language.• Teach photo editing and manipulation using Adobe Photoshop and Illustrator.• Teach device troubleshooting and software installation.

Negros Occidental, Western Visayas, Philippines

• Create graphic illustrations, logo, layouts and photos.• Conceptualize visuals based on specific requirements.• Ensure final graphic layout is visually appealing and meets client requirements.• Procurement and distribution of audio-visual materials• Maintain proper inventory system for acquired hardware devices and audio-visual equipment.• Equipment troubleshooting and maintenance.

Negros Occidental, Western Visayas, Philippines

• Apply troubleshooting knowledge to resolve hardware and software issues.• Provide technical support through phone call, chat or email. • Consult with users to determine issues and provide detailed instructions to rectify problem.• Provide remote access troubleshooting upon user’s consent.• Troubleshoot user’s internet connection, network, cable and other related peripherals.• Guide users in diagnosing and troubleshooting process by giving verbal instructions.• Arrange service with vendors to replace defective hardware products.

Diploma, Information Technology

Certificate Iv, Information Technology

Bachelor'S Degree, Information Technology