Aljean Perdigueros Email & Phone Number

Melbourne, Victoria, Australia

• Diagnose hardware and software issues: computer systems, printers, network devices and other peripherals.
• Install and configure operating systems and software applications.
• Test new and ongoing equipment including software applications.
• Responds to service issues and requests in a timely manner.
• Provide technical support across the company.
• Repair and replace equipment as necessary.

• Teach Microsoft Office Program.
• Teach basic HTML and CSS programming language.
• Teach photo editing and manipulation using Adobe Photoshop and Illustrator.
• Teach device troubleshooting and software installation.

Negros Occidental, Western Visayas, Philippines

• Create graphic illustrations, logo, layouts and photos.
• Conceptualize visuals based on specific requirements.
• Ensure final graphic layout is visually appealing and meets client requirements.
• Procurement and distribution of audio-visual materials
• Maintain proper inventory system for acquired hardware devices and audio-visual equipment.
• Equipment troubleshooting and maintenance.

Negros Occidental, Western Visayas, Philippines

• Apply troubleshooting knowledge to resolve hardware and software issues.
• Provide technical support through phone call, chat or email.
• Consult with users to determine issues and provide detailed instructions to rectify problem.
• Provide remote access troubleshooting upon user’s consent.
• Troubleshoot user’s internet connection, network, cable and other related peripherals.
• Guide users in diagnosing and troubleshooting process by giving verbal instructions.

Diploma, Information Technology

Certificate Iv, Information Technology

Bachelor'S Degree, Information Technology