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Strategic technology business leader employing a growth mindset and challenger selling approaches to deliver breakthrough innovative outcomes for clients in North America and Western Europe. Senior leadership and general management skills including: profit and loss management ranging in size from $1.2M to $4.4B, turnaround of legacy and acquired entities, global strategy formation and execution, boardroom relationship management, leadership development, organizational design, acquisition and divestiture, portfolio offering management, regulatory risk and compliance management, customer satisfaction management, business development, sales and service delivery operations.P&L responsibility for selling, building, implementing and managing business enterprise applications, global industry technology solutions, global intelligent network and global-scale cloud solutions across multiple verticals - financial services, healthcare, life sciences, retail, manufacturing, technology, transportation, logistics, media and communications.
Ccc Intelligent Solutions
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Evp, Chief Commercial And Customer Success OfficerCcc Intelligent Solutions Oct 2022 - PresentChicago, Illinois, UsWorking with a tremendous team and delivering mission-critical solutions to our customers, I am responsible for global P&L, go-to-market, long range planning, and all customer engagement.
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Svp Financial ServicesSalesforce Jul 2019 - Oct 2022San Francisco, California, UsHelping to empower companies to digitally connect with their customers in a whole new way. Responsible for building trust, customer success, innovation and equality throughout the Salesforce ecosystem, including customers, partners, employees and communities across North America. Driving the business through diverse and inclusive leaders and teams across sales, service and delivery. Partnering with a broader community of ISVs and SIs, to bring deep business solutions to customers. Providing strategy and direction for technology and go-to-market investments that impact North America and worldwide financial services industry needs. -
General Manager, U.S. Financial ServicesMicrosoft Apr 2018 - Jul 2019Redmond, Washington, UsDelivering customers' business outcomes through a matrixed team of sales leaders and individual contributors across cloud, software, professional services and hardware offerings. Responsible for U.S. strategic and commercial accounts, with global presence in 140 countries. Ambassador for U.S. financial services, driving investment and development of offerings with Microsoft product teams, incorporating unique needs of financial services customers, including regulatory and compliance obligations. -
General Manager, U.S.Ibm Apr 2017 - Apr 2018Armonk, New York, Ny, UsFocused on driving innovation and being essential to IBM clients in U.S. Mike has full P&L obligations with delivery personnel in U.S., Canada, India and Malaysia. As General Manager, Mike is responsible for strategy, execution, and client satisfaction for the full range of IBM's Global Technology Services business, which includes cloud, mobility, networking, resiliency, managed services, and delivery of enterprise IT services. -
Coo, Digital TransformationMicrosoft, Inc. (Eastern Region) Oct 2016 - May 2017Redmond, Washington, UsPart of Eastern Regional leadership team, carrying COO responsibilities for Enterprise and Partner Group organization, driving multiple billions USD global revenue, direct and through partners, across all industry verticals; including all commercial cloud offerings, consulting services, and devices. Manage an organization across 11 offices (Boston to Miami) responsible for commercial customers headquartered in the East region, as well as their global locations. Areas of responsibility include global cloud revenue, business strategy, sales operations, licensing, pricing strategy, rhythm of the business, and go-to-market program designs and implementation; assuring tight alignment with HQ business leaders in Redmond, WA.
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Coo, Cloud Sales And StrategyMicrosoft, Inc. (Eastern Region) May 2014 - Sep 2016Redmond, Washington, UsPart of NY Region leadership team, carrying COO responsibilities for Enterprise and Partner Group organization based in NY region, driving multiple billions USD global revenue across multiple industry verticals; including all commercial software, services, cloud and devices. Manage an organization responsible for enterprise and global sales, business strategy, sales operations, licensing, pricing strategy, rhythm of the business, and go-to-market program designs and implementation; assuring tight alignment with HQ business leaders in Redmond, WA.
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Sales Director, United KingdomMicrosoft, Inc. (Eastern Region) Sep 2011 - May 2014Redmond, Washington, UsA key leadership role on the extended UK Leadership Team. Responsible for the business strategy, operation and execution of the business; across England, Scotland, Wales and Northern Ireland. Key responsibilities include building out a successful team of sales leaders and global business managers to drive exceptional customer experiences and revenue growth, while managing the profitability and costs of the business. Defining the strategy and growth opportunities for the region maximizing sell-to, sell-through and sell-with relationships with Microsoft’s customers and partners are keys to success for my role.
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Sales Manager, Global And EnterpriseMicrosoft, Inc. (Eastern Region) Sep 2008 - Sep 2011Redmond, Washington, Us$200m+ global revenue each year: Expanded markets – 3 consecutive years in a row: 123% Attain / 23% YoY; 109% Attain, 7% YoY growth; 117% Attain 4% YoY growth. Personal awards and recognition – Only person ever to earn all 3 awards in the same year, 1) Global Platinum Award for Leadership, 2) U.S. Gold Club Award for Attainment, and 3) Manager of the Year Award for Sales Leadership. Additional – 2 Gold star awards for exceptional performance.• Managed superior revenue and contribution margin for global customers in the transportation & logistics, hi-tech manufacturing, and aerospace & defense verticals; headquartered in the NY Metro area.• Grew and built an excepttional team toward record results, including global business managers, account executives, technical specialists, and solution specialists.• Maximized Microsoft revenue for product license and consulting services with partners, relationship marketing and opportunity marketing programs, consistenty at the top in the U.S.• Enhanced customer and partner satisfaction with collaborative conditions of satisfaction and yearly account development plans.• Developed team with coaching and personal and career development plans; attracting top global talent into the business from within and outside of Microsoft. • Contributed to the overall effectiveness and growth of the NY Metro district to help it to meet its corporate scorecard objectives.
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East Region Sales Director, Financial ServicesMicrosoft, Inc. (Eastern Region) Feb 2006 - Sep 2008Redmond, Washington, Us• FY08 – 133% Quota, 131% YOY growth.• FY07 – Vertical of the Year, achieved 109% of quota.• Manage industry vertical business planning, account planning process, sales process adherence for Tier 1 & 2 multi-national clients.• Lead U.S. solution specialists community across industry verticals.• Peer mentor for individuals from other verticals.• Create and deploy globally “Day in the Life” solutions for financial services.• Co-organize annual industry training for U.S. field sales – Industry Solutions University.• Speaker for industry, partner and customer events, Executive Briefings and Global Solutions Exchange.• Enhance go-to-market strategy in downstream markets, utilizing partner channel.• Collaborate with internal and external trading partners transforming horizontal product offerings into vertical solution designs.• Coordinate with World Wide GM on strategy consumption for U.S.• Enterprise firms, e.g. include American Express, Prudential, AIG, MetLife.
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Vice President, Sales - U.S. And CanadaIngenix (A Unitedhealth Group Company) Oct 2002 - Feb 2006Us• Chairman’s Circle – 2005, 2006. Achieved 130% and 128% of annual quota, respectively.• Managed teams through significant transition in sales approach; from point solution sales to consultative enterprise sales utilizing Miller Heiman and Siebel TAS and ESP best practices• Developed go-to-market approach in US and Canada for software and services for P&C carriers, state funds, and large employers.• Created and effectively used re-seller relationships, where warranted, such as Concentra, Mitchell and BCE Emergis.• Developed marketing message and strategy in U.S. and Canada for Fortune 500.• Performed white space analysis and brought to market additional, complimentary offerings.• Hired, initially, to bring to market a new product in 3 vertical markets – life, health and P&C – resultant in successful launch and run rate in each market. -
Svp, Sales - U.S. And CanadaE-Nable 2000 - 2002As founding member, launched joint venture software and services firm focused on point-of-sale underwriting and decision platform for finacial services, life and medical underwriting. Responsible for managing direct and channel sales personnel, ISV partnerships, and marketing. Eventually sold to CSC after succesful B-round funding.
Mike Silva Skills
Mike Silva Education Details
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Hobart And William Smith CollegesBachelor’S Degree -
Delbarton Prep SchoolCollege Prepatory
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The Wharton SchoolExecutive Program
Frequently Asked Questions about Mike Silva
What company does Mike Silva work for?
Mike Silva works for Ccc Intelligent Solutions
What is Mike Silva's role at the current company?
Mike Silva's current role is EVP, Chief Commercial Officer | Ex-Microsoft | Ex-Salesforce | Ex-IBM | Global P&L responsibilities.
What is Mike Silva's email address?
Mike Silva's email address is mi****@****rce.com
What is Mike Silva's direct phone number?
Mike Silva's direct phone number is +150344*****
What schools did Mike Silva attend?
Mike Silva attended Hobart And William Smith Colleges, Delbarton Prep School, The Wharton School.
What are some of Mike Silva's interests?
Mike Silva has interest in Children, Economic Empowerment, Education, Science And Technology, Health.
What skills is Mike Silva known for?
Mike Silva has skills like Solution Selling, Enterprise Software, Sales, Strategy, Selling, Sales Process, Consulting, Leadership, Cloud Computing, Management, Saas, Negotiation.
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