Managed and successfully delivered multiple projects, each valued at $5M or more. Led technical teams in building mini bots for microservices, executing manual to automated conversions.• Compiled data from an internal accounting system; analyzed the data to ensure accurate and timely reporting submission to the salesforce.• Participated in various phases of the Software Development Life Cycle (SDLC), encompassing requirements gathering, analysis, design, development, testing, and deployment processes.• Employed Agile methodologies to extract business and functional requirements through interviews, document analysis, business process descriptions, use cases, and workflow analysis.• Developed source-to-target mapping and report requirement documents for Enterprise Data Warehouses (EDW).• Engaged in handling a realistic range of Basecamp transactions, including but not limited to medical claim payments (439), medical claims (327), claim status (283), and eligibility response (127).

Organized the daily operations of the PMO group to facilitate meeting facilitation, stakeholder management, projects management, and policy decisions within predetermined timelines.• Successfully introduced automated testing, improving defect detection by 30%.• Managed dependencies for 8 development teams, achieving improved resource allocation.• Successful implementation of AEM solutions within set timelines and budgets, ensuring alignment with business goals and objectives.• Manage the change process associated with implementing CPQ solutions, including communication, training, and stakeholder engagement.• Leading cross-functional teams to deliver complex projects, demonstrating strong project management skills and fostering collaboration.• Optimizing digital experiences by leveraging AEM's capabilities in content management, personalization, and analytics.• Develop test plans and conduct testing to ensure that Salesforce CPQ solutions meet business requirements and perform as expected.• Created and maintained project plan using MS Project and JIRA.• Responsible for Interacting with the onsite team and keeping development team in loop for changes in the requirements.

Worked as a Senior project Manager for our client to lead the delivery of Tier 1 projects.• Effectively guided scrum and Kanban teams.• Designed and implemented a new agile workflow, increasing productivity by 40%.• Steered a software development team of 15, leading to a 30% increase in project delivery rate.• Implemented agile methodologies across 8 major projects, enhancing efficiency by 40%.• Took ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through scrum-of-scrum ceremony.• Helped Product owner with effective management of backlog.• Ensured the team came up with and adhered to the INVEST criteria, acceptance criteria, Definition of Ready (DOR), Definition of Done (DOD) of user stories.• Optimized workflow efficiency, lead the ceremonies and ensured smooth delivery.• Educated and ensured Agile/Scrum implementation methodology, practices, values, and framework are adhered to by team members, while resolving impediments by coordinating and collaborating with cross-functional team.• Contribute to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management.

Managed multiple projects and scrum teams for the network.• Worked closely with the Product Owner in defining the product goal & roadmap.• Managed cross-functional teams of 20+ members, fostering collaboration and synergy to ensure the seamless execution of projects and campaigns, resulting in a 30% improvement in team efficiency.• Orchestrated and led the successful launch of 15+ digital media campaigns, consistently exceeding client expectations and achieving an average 20% increase in engagement rates.• Facilitated 5 Scrum-of-Scrum meetings to improve inter-team coordination and collaboration.• Prepared various dashboards in Jira which reflects risks, dependencies, and impediments.• Guided the team through continual improvement process and best practices.• Ensured conducive environment which fostered self-organizing and self-managing team.• Encouraged the Dev team to keep sprint backlog up to date.• Assisted in defining and deploying the forward order processes and facilitated the continuous improvement of the existing process.• Created Epics, Features & Stories for the team in Jira and assisted Product Owner.

Co-ordination of project implementation and execution in accordance with project specifications.• Direct supervision of field and Office staff seconded to Mobile Switching Centers (MSC) creation projects.• Reporting to the Local Project Manager on status of ongoing projects.• Working with the Field technical Manager on quick solutions to blocking points in normal project execution.• Creation of Planning Schedules, delivery requests, work orders, etc. for customer operations.• Mediating with Sub-contractors for supplies and technical services.