Navigate the unique challenges of an AI-powered technology startup environment, establishing net-new presales functions, creating repeatable sales methodologies, and scaling amidst economic challenges• Designed and deployed multi-pronged engagement strategies across customer and prospect accounts, while resetting marketing and messaging models across sales, presales, and marketing pursuits• Partnered with Sales leadership to create and implement an enterprise-level sales strategy, resetting the existing approach to drive a repeatable, value-based message. Developed persona-based content and solution showcase that highlights competitive differentiation • Expanded scope to encompass the Marketing function, inclusive of strategy, messaging, demand generation, events, and enablement, leveraging industry knowledge and experience to foster cross-enterprise collaboration and cooperation balancing competing priorities, including Product Development, Operations, and Finance and Customer Success

Championed holistic strategies across all accounts while collaboratively authoring the healthcare industry roadmap. Navigated the unique challenges of the COVID pandemic, establishing functions and methodologies that promoted a culture of growth and sustainability. Cultivated competitive advantages by employing wide-ranging domain expertise.▪ Spearheaded Value Engineering function by steering business towards quantifiable outcomes and refining delivery standards, harnessing a closed-loop approach▪ Earned full scope of Value Engineering function, due to exemplary leadership and ability to foster cross-enterprise collaboration across a diverse set of business units like Marketing, Solution Engineering, Product, and Strategy.▪ Empowered streamlined territory planning and assignments by founding cohesive reporting standards and industry-marketsegmentation methodologies▪ Established Healthcare Industry Competitive Intelligence and Strategy function, inclusive of content/collateral development▪ Achieved critical revenue targets across NA while establishing pipeline via targeted sales play development

Guided sales organization aimed at attaining ~$700M revenue goal. Anchored a cross-functional team of 80+ delivering essential support to business development, value engineering, and consulting functions. • Led a team of 80+ Solutions Consultants, Value Engineers, Inside Sales and Business Development Representatives across the Americas, as well as a Global team of Demonstration Engineers, supporting Sales in achieving revenue targets of ~$700M• Consolidated three (3) disparate teams -- instituted team selling best practices, increasing the efficiency and effectiveness of entire teamo Implemented a Value Selling and Realization discipline across the Presales organization, resulting in a 3% decrease in discount rates, while win rates increased by 11.5%• Developed/deployed a “Blueprint for Success” engagement program to drive sales and increase customer success, leveraging a comprehensive roadmap outlining ROI analysis, a detailed path to successful value realization• Collaborated with Post-Sales and Marketing to develop, package, market and deliver complete solution offerings o Increased revenue and drove customer success through easy to consume and implement packaged offerings• Revamped Verint’s demo infrastructure from offline, limited capability to online, real-time contact center system with the ability to showcase end-to-end “Day in the Life” scenarios• Led a Business Development and Inside Sales team of 16 FTEs as they built pipeline and drove revenue across midmarket and enterprise accounts in the Customer Engagement Solutions division

Galvanized strategic vision of five NA regions and a portfolio of SAP’s top 100 accounts by orchestrating a national team of Presales Solutions Advisors. • Responsible for leading a National Team of Presales Solutions Advisors supporting five (5) North American regions and SAP’s Top 100 strategic accounts o Held progressive, regional responsibilities across 60% of North American business, carrying $1.1BN quota supporting Manufacturing, Distribution, Consumer Products, Life Sciences, Healthcare and General Industries, before transitioning to a Global roleo Global Team supported Business Process Reengineering and Transformation of Sales functions, positioned the business value of SAP’s ERP, Business Intelligence and Technology Solutions across 27 key industries/sub industries• Managed a staff of 250+ Presales Consultants, Vice Presidents and Solution Directors• Designed and executed a Sales/Marketing campaign “Best Run Now”

Multiple Roles | Vice President of Sales Support and OperationsLeadership generated $100M+ in solutions revenue, transforming the business from a product demonstration mentality to a solution sales approach. Successes achieved by utilizing deep solutions sales process expertise to assemble a dynamic team that nurtured/maintained a Sales Support organization.o Utilized a deep understanding of the solutions sales process to build, staff and maintain a Sales Support organization to deliver sales messaging that addresses targeted business issues, measures outcomes and generating $100M+ of Solutions revenue transforming the organization from a product demonstration mentality to a solution sales methodologyo Managed a team of 95+ Presales Consultants, Value Engineers, Managers and Sales Operations staffo Defined Go-To-Market strategy, packaged solution offerings, sales collateral, and demo environment to support global team of Sales executives focused on the Retail Vertical Marketo Developed a closed loop customer success program which drove customer satisfaction and repeat saleso Assisted in the integration of two {2} acquisitions that generated over $10M+ in profit year one