Martha H. Email & Phone Number

Fort Worth, Texas, United States

Organizing the polling place before the polls open.Ensuring that qualified voters are permitted to vote.Checking in and processing voters.Distributing ballots to registered voters.Providing instructions and assistance to voters.Answering voters’ questions.Explaining the use of the voting equipment.Maintaining order in the polling place on Election Day.Obtaining results after the polls are closed and closing the polling place.

United States

Send personal and marketing related correspondence to clients in order to sustain strong client/advisor relationships.Update and maintain spreadsheets regarding client information, office accounts, and marketing events, to ensure corporate compliance.Manage calendars, prepare and submit account related documents, and maintains client files, to facilitate and streamline client meetings.Prepare and send a summary letter from client meeting notes.Update and maintain office website and marketing correspondence to communicate information to clients effectively and efficiently.Prepare necessary documents and reports for client meetings.Manage sorting and packaging of outgoing mail and forms.Utilize strong organizational skills by multi-tasking through various systems.

Dallas/Fort Worth Area

Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory. Locates materials and supplies by pulling and verifying materials and supplies listed on production orders. Maintains in-process inventory at work centers by delivering and opening materials and supplies. Documents materials and supplies disposition by recording units delivered and location of units. Receives credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock.Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product. Documents product shipment by recording units shipped. Maintains material-handling equipment by completing pre-use inspections; making operator repairs. Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Organization, Scheduling, Analyzing Information , Dealing with Complexity, Deadline-Oriented, Time Management, Process Improvement, Safety Management, Inventory Control, Lifting, Data Entry Skills

Dallas/Fort Worth Area

Develops and follows weekly lesson plans, procedures, policies, and goals; including the standards of care. Collect payments for programs, membership, and rentals. Answers phones and assists customers at the front desk. Performs administrative functions including filing, typing, and photocopying. Restocks supplies and equipment as needed, etc. Performs room setups for rentals and programs. Submits attendance records and other reports as requested. Supervises children in After-School Program, Summer Day Camp, or another program/camp of assigned responsibility; oversees youth educational and recreational programs. Possesses a certification in CPR/AED and First Aid, and has considerable experience working in Active Net.

Dallas/Fort Worth Area

Acquired proficiency at refusal avoidance to assure comprehensive research data.Conducted telephone interviews with the ability to navigate multiple applications during call handling. Recorded accurate and thorough answers using computer software.Developed verbal communication skills to effectively interact with a variety of different people.Improved and utilized writing and listening skills to optimize data recording.Make outbound calls to conduct structured telephone surveys. Deliver superior service utilizing troubleshooting and problem solving skills to successfully supply accurate information to callers and resolve their issues.Research, respond, and resolve customer issues in a timely fashionRetrieve information from our systems (based on customer inquiry) and communicate information back to the customer in a clear and educated manner.

Fort Worth Area

Performs client’s check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate clients and insurance information, collecting cash or money order amounts. Copies/scans clients access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepares scheduling charts for client’s appointments making sure all necessary information is complete. Conducts all functions associated with client’s check-out including counseling services, payments and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documents. Confirms next day appointments and alerts clients as to what documentation is needed, including details associated with time-of-service payment. Follows up with clients regarding the missed appointment policy.

Coppell Tx

Performed an array of functions that includes receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, auditing, organizing and retrieving stock in the warehouse. Certified PIT Operator and oversaw safety and initiated reports on health and safety awareness, issues and statistics. Participated as a Team Associate in workplace regarding safety and health planning meetings. Providing leadership in developing measures and practices that prevent accidents and ensure compliance with OSHA standards. This includes: continuously monitor the workplace for hazardous safety and health conditions.

Dallas/Fort Worth Area

Answer incoming call on behalf of client, provide accurate and appropriate information to callers. Correctly complete call guides, gather and verify all required information. Attend telephone skills and program information training sessions; demonstrate mastery of subject matter within specified time frames. Closely adhere to contact center scheduling ensuring adequate telephone coverage during contract center hours of operation. Exhibit professional and positive behavior towards the project and co-workers. Perform clerical or administrative duties as assigned. Administered out bounds calls to client proving status of background search. Understand how to retrieve information from DMS. Assisted with new hire training as need in mentoring capacity.

Dallas/Fort Worth Area

Health and Life insurance billing, collections, payment and reimbursement verification and/or refunds. Modify policies at l level by following established guidelines and utilizing internal tracking system to update information into database as required and contribute to routine documentation processing workflows. Performing in a high volume processing center, responding to agent inquiries, risk eligibility, as well as underwriting policies and procedures. Evaluating individual new business, renewal and policy changes across all lines of insurance. Obtaining and analyzing information to ensure quality and accuracy of decisions. Resolve information gaps by contacting carriers and agencies as required to gather policy information and other missing data and update systems and records as appropriate. Communicate with lenders/vendor and agents by answering inbound service calls and researching within loan database to extract required information and provide comprehensive, timely responses to inquiries and requests. Meet auditing requirements by accurately entering data and maintaining data integrity in loan tracking applications to minimize risk and uphold internal standards. Complete high volume of data entry by quickly and accurately processing applications-related task queues to meet productivity and quality requirements. Manage individual performance by setting work-related goals, tracking personal achievements and communicating with management to report on success and identify improvement strategies. Build insurance servicing skills and knowledge by soliciting performance feedback, participating in cross-training and learning additional processes and procedures to support multiple workflows and contribute to effectiveness of team operations.