• Develop Sales Strategies: Assist in crafting and implementing sales strategies to meet or exceed revenue and occupancy targets.• Target Market Identification: Identify key market segments and develop plans to attract and retain business from these segments.• Client Acquisition: Identify and secure new business opportunities, including corporate accounts, group bookings, and special events.• Team Management: Supervise and lead the sales and marketing team, including setting goals, providing training, and conducting performance evaluations.• Motivation & Support: Provide motivation and support to team members to achieve departmental objectives and foster a positive work environment.• Campaign Development: Collaborate in the design and execution of marketing campaigns across various channels, including digital, print, and social media.• Promotional Activities: Oversee the creation of promotional materials and coordinate special marketing initiatives to enhance the hotel's visibility.• Revenue Optimization: Work with the revenue management team to develop pricing strategies and optimize room inventory.• Reporting: Prepare regular reports on sales performance, market trends, and competitive analysis for senior management.• Coordination: Ensure smooth coordination between the sales team and the events department to deliver exceptional guest experiences.• Client Interaction: Build and maintain strong relationships with key clients, corporate partners, and travel agencies.• Customer Feedback: Address guest feedback and concerns promptly to ensure high levels of satisfaction and repeat business.

• Analyzed customer requirement and prepared customized business proposals. • Administered customer portfolio and designed strategies for new businesses. • Maintained customer data base and provided updates as per requirement. • Prepared sales budget for hotel and ensured compliance to the same. • Supervised all on-site meetings and achieved all sales targets of the Hotel. • Developed training programs for continuing the education of team. • Coordinated with marketing executive for all offers and promotions. • Ensured optimal quality of all hotel promotional material and achieved all objectives. • Evaluated various hotel competitors and set pricing accordingly. • Developed and maintained effective relationships with all corporate clients. • Analyzed and identified new area of business and prepared annual sales strategy

Monitors competitors activities and assists in marketing intelligence Sell new, existing and prospective customers considering goals set forth in theSales strategy, negotiating optimum rate for the benefit of the businessAssist the Sales Manager to service existing business through management of account basesSell all facets of the hotelAssist the Sales Manager in managing the corporate head office and the preferred hotel history for that companyDevelop and maintain a regular pattern of sales calls, meeting with principals of target market Conducts market research and analysisDeveloping and maintaining contact with business generators, meeting andconvention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts,Government Departments and other producers closely allied to Hotel businessBuilding profile within local market place through attendance at various events andlocal market placeAssist in conducting client interviewsEntertain clientsPlan and conduct familiarization tours and site inspectionsTravel when required to promote the hotel and develop potential businessMonitoring existing business and inputs into sales strategy meetings to maximize business Growing the existing business and establishes and pursues leads which will develop businessInterfaces with operations on a timely basisInitiates and prepares tenders for business Assesses sales and marketing dataAssists with the preparation of new products and servicesAssists in the evaluation of sales and marketing activitiesAnalysis sales mix and likely impact on hotel goalsImplement direction from Sales Manager and Director of Sales and Marketing.Liaison with advertising agencyStock control of collateralCollateral input

Face to face customer support. Engaged with Developing, Controlling, implementing and monitoring service and sales Executed various promotional activities as per top management decisionSupervised the Customer Manager's and Band Promoter's Replaced lost and damage sim card, reconnection, provide itemized bill, address change, receive respective customers complain and solve. Used to Reporting the accounting information to back and head officeMaintained an effective relationship with the govt, autonomous and political bodies