Key responsibilities and accountabilities· Ensure that value is added to customers and their business/organization through the assessment of their systems and processes against BSI requirements· Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.· Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.· Continually enhance & uphold the reputation and perception of BSI through excellent planning, delivery, report writing and day-to-day interactions with customers and other key stakeholders· Demonstrate commercial acumen and real added value when feeding back to clients· Continually demonstrate a professional and engaging approach whilst assessing clients Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team· Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.· Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.· Plan/schedule workloads to make best use of own time and maximise revenue-earning activity Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested.· Maintain and enhance appropriate professional qualification status in relevant disciplines

1. 客戶管理• 展示了強大的客戶管理能力和在識別和利用收入機會方面的策略敏銳性，同時維護了關鍵客戶關係。2. FinOps 和雲端成本優化3. 安全雲端登陸區部署 • 設計和部署安全雲端登陸區，以增強存取控制和網路架構，實現安全合規性提高80%。利用雲端原生工具進行漏洞掃描，支援超過75%的本地工作負載成功遷移到雲端。4.創新雲端服務開發 • 指導技術客戶管理 (TAM) 團隊豐富雲端服務，成功地將先進的機器學習技術整合到我們的資料倉儲解決方案中。5.售後服務 • AWS 客戶售後服務、POC、架構建置/優化、帳單節費、教育訓練、託管。 • GCP 客戶售後服務、架構建議、託管。

Google Workspace 導入、搬遷、服務建制、教育訓練。

協助SOP制訂與統整管理人員，並負責人員班表擬定，並因應臨時缺班狀況調度人力管理 Noc team 工作事務編制有七位 tier 1 值班人員負責MSP 維運、根據監控系統和告警情況，即時通知、回報監控資訊、跟進維運人員處理的情形並詳細記載事件內容依照SOP手冊進行異常狀態排除，障礙案件受理，協助障礙問題分析判斷並追蹤處理

AWS 客戶售後服務、POC、架構建置/優化、帳單節費、教育訓練、託管。GCP 客戶售後服務、架構建議、託管。GWS 導入、搬遷、服務建制、教育訓練。

成功吸引五家企業從其他公有雲轉移至阿里雲上中國跨境解決方案地端遷移至雲端解決方案DDoS安全防禦解決方案異地備援解決方案雲端架構規劃及建置

解決客戶在阿里雲上的任何問題審視客戶在阿里雲上的基礎建設並幫助客戶降低成本並優化架構成功協助四十多家客戶導入阿里雲並提供基礎的雲端服務及產品教學協助十五家企業解決跨境網路連線問題協助五家企業從地端機房轉移至阿里雲上服務

Linux and Windows environment construction and managementAutomated monitoring software (Nagios, Cacti, LibreNMS) monitoring implementationVirtualization (Proxmox VE, Citrix, Linux KVM, VMware) management implementationCitrix related service management (XenServer, XenDesktop, NetScaler)Wireless network equipment management and construction (Ruckus)Wired network setup management and construction (DHCP, Radius, Switch)Shell script automation buildLarge computer room management and maintenanceIDC & DR-site computer room management and maintenanceClient-side virtualization management and implementation (XenServer)Network and host monitoring, maintenance (Centreon, Catcti, LibreNMS, Prometheus)Server setup managementNetwork troubleshootingUrchin analysis monitoring establishment and maintenanceStorage management and maintenance (Nimble, Synology, Qnap, Infortrend, Netapp)Client and product data backup and management, monitoringPython crawler monitoring analysis monitoringPaloalto firewall log query analysisPrometheus+Grafana monitoring establishmentAWS local & Cloud CI/CD service establishment and maintenance

Manage all information equipment on the client sideManage 60 server services on the client sideNewcomer AD & Exchange establishmentCitrix virtualization technology is imported into Xenserver & XendesktopApple MDM Server importService to deal with related issues on the information of the company's internal colleagues

Phone Compatibility Test GPS TestCompile and develop verification procedures for product software specificationsPerform relevant functional verifications for software specification verification test procedures (in Chinese and English).Analyze and analyze software issues (including domestic and foreign customer complaints) that are found Repeat and follow-up to ensure correct quality shipment