Vinodh Kumar Ramasamy Email & Phone Number

Chennai, Tamil Nadu, India

Chennai

• Audit management, Risk & Control assessments and Control Testing.
• Own the incidents / risk events for the function and drive the remedial actions to closure.
• Identify the key controls, determine the standards, supervise the control testing (via sampling & observation), test the design and operating effectiveness (DET / OET) of the controls.
• Insourced the entire function (Client Lifecycle Management ~ 100 staff) from a vendor and stabilized it successfully with 15% reduced capacity in 2 locations achieving cross city resilience, along with managing 2.
• Demonstrated Managerial & Leadership ability to think strategically and translate strategy into operational plans and business results.
• Designed the dynamic SLAs to cater to the varied business needs & consistently delivered.

Chennai Area, India

• Lead and direct a global team of Managers, SME and analysts responsible for Client Lifecycle Management (CLM) - Account & settlement instruction creation & maintenance, reconciliation and investigation.
• Audit management, Risk & Control assessments and Control Testing.
• Manage the incident / risk events for the function and drive the remedial actions to closure.
• Identify the key controls, determine the standards, perform control testing (via sampling & observation), test the design and operating effectiveness (DET / OET) of the controls.
• Resource planning & cross training to ensure smooth functioning of process & manage BCM.
• Constantly review the Target Operating Model (TOM) for the global team to ensure it is fit for purpose in the most efficient manner.

Singapore

• Achievements:
• Designed the control framework for interest claims function and achieved nil RCSA / audit points
• Identified control weaknesses & numerous root causes for trade failures and closed the gaps with tactical / strategic fix in partnership with the relevant risk and control officers
• Delivered cost savings >£1 Million p.a. through negotiation & value correction across 6 years
• Achieved 10% FTE reduction year-on-year through automation & process engineering
• Entrusted with authority by trading desk to approve payment for valid claims against the firm

Singapore

• Achievements:
• Achieved 10% FTE reduction year-on-year though automation & process engineering
• Identified numerous root causes for trade failures and closed the gaps with tactical / strategic fix in partnership with the relevant risk and control officers saving fail costs to the firm
• Off-shored the claims processing, stabilized it and designed the governance model
• Enhanced client experience by reducing claim resolution timeframe & turnaround response time
• Streamlined the cost allocation methodology in partnership with finance and trading desk and put in place clear accountability and ownership for costsResponsibilities:

Bangalore

• Deutsche Bank Operational International (DBOI):Achievements:
• Traveled to London and migrated the claims process to Bangalore in 4 weeks
• Imparted training to the team on various streams alongside managing the day to day activities
• Cleared the transition backlog & stabilized the function within 2 monthsResponsibilities:
• Report failed equity and fixed income trades to the clients with reason for the fails.
• Receive & provide KTT for the interest claims process

Chennai Area, India

• Achievements:
• Nil error rate in investigation and processing of payments
• High individual productivity than the rest of the teamResponsibilities:
• Investigate the failed / delayed international cross border payments (wire transfers)
• Instruct wire payments - MT103, MT202, cover payments & reconcile nostro breaks
• Recall incorrect payments (MT192 / MT292) & validate SSI for re-effecting payments

Chennai

• Achievements:
• Certified as competent investigator for demonstrated excellence in all areas of payment investigations and value corrections within 1 year
• Certified for superior team performanceResponsibilities:
• Process customer queries relating to lost payments, amendments, cancellations, value date adjustments
• Construct swift messages (MT199 / MT299) to contact the counterparts
• Inform treasury on payments close to cut off time to ensure sufficient funding

Bachelor'S Degree, Bank Management, First Class - 75%

Pg Diploma, Finance Management

PG Diploma acquired through Distance Education

Education record