Shane Dennis Email & Phone Number

Dublin, Ie

Maynooth, County Kildare, Ireland

Maynooth, County Kildare, Ireland

County Dublin, Ireland

- Managing daily operations, which include checking stock levels in kitchen and bar, allocating staff where appropriate,- Seating people & controlling the level of guests in the venue to avoid over capacity for health and safety reasons,- Manage up to 15 employees at peak times,- Organising weekly rosters and delegate daily duties for staff,- Cash management and locking up venue daily,- Stock counting and reordering stock,- Provided innovative ideas to increase sales and efficient roles for employees to reduce labor cost by implementing new and modern drinks menu, reducing staff members per shift, increasing efficiency, and maintaining a standard,-Increased average covers in the venue by 15% in the past 6 months. This resulted in guests feeling more welcomed and a reason to return to the venue.

Galway, Ireland

- Newly opened venue, motivating staff to keep up to pace required and set a base standard- Managed 6 people along with 4 chefs per shift- Keeping labour costs low and productivity high by sending staff home on lull periods - Hosting daily briefs to allocate team to positions and list daily objectives

Dublin, Ireland

- Delegating staff with daily tasks and responsibilities and training new employees- Controlling cash management using Microsoft Excel- Monitoring labour costs and making sure the venue is hitting their margins on products by inputting relevant prices to hit certain percentage of margin- Managed up to 15 people on a daily basis- Ordering products for the Retail and Deli sections and ensuring variances are minimal by monitoring stock levels and recording waste levels

Dublin, Ireland

- Provided excellent customer service, which included ensuring guests’ have everything they need- Used my organization skills to keep area constantly tidy

Melbourne, Victoria, Australia

- Looking after staff hours and the smooth delivery of service - Controlling the level of capacity in the venue- Managed up to 25 people at peak times with many rooms within the venue- Taking care of customer issues and complaints in an effective manner

New South Wales, Australia

- Created chute spillways for busy motorway along the East Coast of Australia- Involved steel fixing while structuring the chute by reading a drawing and replicating the plans

Sydney, New South Wales, Australia

- Making sure the service ran effectively by monitoring staff efficiency and customer service- Fast-paced environment, consistently keeping stress low within the team and maintaining a cheerful outlook- Issues were addressed in the right manner and guests remained happy- Personally increased customer membership by 12% people in one month in incentive within the team

Darwin, Northern Territory, Australia

- Keeping the bar area clean while producing efficient service

Skerries, Dublin, Ireland

- Covered all areas and positions in the industry, including front house, waiting, bartending, and prep work in the kitchen. - My main role was operating the pass- Customizing food dishes according to guests’ requests

Darwin, Northern Territory, Australia

- Tied steel bars and mesh together to create a base for concrete.- Prepared and poured the concrete used succeeding the formulation of concrete base.- Reaching daily deadlines for a high demand company.

Sydney, New South Wales, Australia

- Assisted tradesmen- Developed knowledge on operations involved in renovating an office building.- Loading and unloading materials & constructing scaffolding.

Toronto, Ontario, Canada

- Here I worked on a cruise ship providing great customer service to guests- Constantly informing guests on information about the city and history of the boat tour- Served up to 150 people each two-hour cruise

Diploma Of Education, Project Management, 2:1

Bachelor'S Degree, Business Management

Diploma, Sales Management

Successfully completed an online course in Sales Management.