As a Product Manager I bridge the gap between business needs and technical execution. My role involves shaping the product vision, defining the roadmap, and prioritizing features to optimize production processes. This requires a blend of strategic thinking, technical understanding, and leadership. I collaborate closely with development and design teams to ensure we deliver data-driven solutions that drive real business value.Client: Ternium (steel industry)

In this role, I merged development expertise with a design-centric approach to optimize production processes. By collaborating closely with stakeholders, I translated production challenges into software solutions. This involved designing, developing, and testing applications that aligned with business objectives. Client: Ternium (steel industry)

Conduct in-depth analysis of database systems using SQL Server Management Studio to verify alignment with business objectives. Optimize database performance and data integrity while maintaining compliance with industry standards. Client: Ternium (steel industry)

Work with teams in multiple locations using agile methodologies of scrum and waterfall, offering comprehensive development support from concept to design until testing.• Java Developer I SEP 2016 - AGO 2018: Development of solutions and improvements to existing applications in Java/JavaEE using Hibernate, JSP, MVC, VSTS, JavaScript.• DotNet Developer I OCT 2015 - AGO 2016: Development of application solutions in ASP.Net C#, Javascript/Ajax, JSON, MVC, SQL Server, VSTS.

Organizar, dirigir y controlar el área de recepción, gestionar la oferta de habitaciones, optimizar los recursos materiales y humanos de los que dispone con el objetivo de ofrecer mejor calidad de servicio al cliente, más satisfacción a los trabajadores y la máxima ocupación y producción del hotel. Selección de personal del departamento.Elaboración de turnos y vacaciones del personal.Planificación, organización y supervisión de las tareas del departamento asistiendo al personal cuando era necesario.Gestión de todas las finanzas de la empresa, ingresos, egreso, arqueo de cajas y control de efectivo para pagos a proveedores y suministros. Interpretación de los resultados mensuales de las ventas indirectas y para calcular las comisiones del personal.

Greet guests in a pleasant, professional, efficient and accurate manner, handlecash and credit card transaction, process check-ins and check-outs, issuesroom keys, answers questions and resolves guest inquires pertaining to hotelservices, registration, shopping, dining and travel directions.Perform internal purchases for all administrative supplies need it at the FrontDesk.

Analyze trademarks registered with the Autonomous Service of Intellectual Property for changes in ownership and address.Manage a portfolio of clients, identifying potential delinquencies based on established indicators and implementing collection strategies.

Responsable por el buen funcionamiento de la Recepción del Hotel, apoyando en la gestión de acuerdo a los estándares definidos y brindando atención a las necesidades de los huéspedes.