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Ting Chen is listed as Financial Advice Remediation Assessment Consultant at NAB, a with 28659 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Ting Chen.
Ting Chen previously worked as Lending Remediation Operations Officer Role (secondment) at Westpac and Remediation File Assessor at Westpac. Ting Chen holds Advanced Diploma, Financial Planning from Kaplan Professional.
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Over 13 years' experience in financial planning and banking (Westpac and Commonwealth Bank) and boutique firms as a detail-oriented and high-performing Remediation File Assessor and Senior Paraplanner. Proficient in financial advice risk & compliance assessment, provision of paraplanning support and coaching new team members. Strong communication skills with stakeholders and ability to manage competing priorities. Detailed industry knowledge coupled with excellent attention to detail ensures a high level of accuracy on information provided. Strong problem solving and critical thinking skills to identify core issues and ensure best outcomes for both the customer and the organisation
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Brisbane, Queensland, Australia
• Analyse financial advice provided by advisers to assess the appropriateness of the advice provided. • Ensure timely, effective and professional resolution where inappropriate advice is determined.• Apply the correct processes, including risk management policies, to ensure consistent processes and outcomes that align with methodology and guiding principles.
• Validating pricing errors identified at review, prepare and review calculations, update systems• Executing margin adjustments and perform secondary checks • Liaising with Relationship Managers to notify customers of errors and refunds
Adelaide, Australia
• Providing expedient high-quality assessment and feedback of financial planning files to the various businesses within advice• Assessing advice and service quality against a range of licensee and regulatory criteria• Documenting assessment outcome, compensation parameters and further requirements
• Working closely with advisers to provide timely, professional and high-quality Statement of Advice documents• Analysing and developing complex strategies that are in the client’s best interest and compliant with all relevant legislation and business rules• Reviewing client files for compliance and alignment to business rules and regulatory obligations
• Partnering with advisers to ensure the appropriateness of documentation, client strategies, fees, product recommendations, and delivery of compliant advice• Ensuring that the content of Statements of Advice is consistent, accurate and meets current service and regulatory requirements• Keeping abreast of internal templates, policy and procedure changes to assess their impact on and apply those changes to Statements of Advice and the advice provided
• Preparation of comprehensive financial plans; Statements of Advice, Records of Advice, Reviews and Strategy Papers• Modelling via Xplan Xtools Plus• Liaising with Fund Managers, Advisers and clients to resolve queries
Other employees you can reach at nab.com.au. View company contacts for 28659 employees →
Jayden Thompson
Colleague at NabSouth Toowoomba, Queensland, Australia
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MB
Mudra Bapat
Colleague at NabSydney, New South Wales, Australia
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Lachlan Rose
Colleague at NabGreater Melbourne Area, Australia
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LC
Luis Calderon Guzman
Colleague at NabTuxtla Gutiérrez, Chiapas, Mexico
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Naren Kumar
Colleague at NabGreater Melbourne Area, Australia
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SP
Srinivas Potay
Colleague at NabGreater Melbourne Area, Australia
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RJ
Ryan Joseph-Ho
Colleague at NabGlen Waverley, Victoria, Australia
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TG
Tesfaye Guaye
Colleague at NabMelbourne, Victoria, Australia
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Martha Tellez
Colleague at NabBogota, D.C., Capital District, Colombia
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Fiona Xinyu Zhang
Colleague at NabMelbourne, Victoria, Australia
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Graduated with a Distinction average and was awarded the Dean's Merit List - School of Economics
Quick answers generated from the profile data available on this page.
Ting Chen works for NAB.
Ting Chen is listed as Financial Advice Remediation Assessment Consultant at NAB.
Ting Chen is based in Brisbane, Queensland, Australia while working with NAB.
Ting Chen has worked for Nab, Westpac, Cba, and Thornton Group.
Ting Chen's colleagues at NAB include Jayden Thompson, Mudra Bapat, Lachlan Rose, Luis Calderon Guzman, and Naren Kumar.
You can use AeroLeads to view verified contact signals for Ting Chen at NAB, including work email, phone, and LinkedIn data when available.
Ting Chen holds Advanced Diploma, Financial Planning from Kaplan Professional.
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