*Assisting local Franchise team with collections of account receivables, workers compensation claim management, social media development, and database auditing.*Full-time virtual assistant working remotely.

• Review Franchise worker's compensation and the progression of claims, monitor unemployment hearings and coordinate with staff regarding scheduled dates and documentation, monitor account receivables aging reports tasks are mostly collections, Audit all aspects of the operations of the office, inspect inventory management and supplies. • Ensures the department is meeting all legal requirements regarding client contracts on file, employment forms, and EEOC requirements. • Train new staff for the Pueblo office in the roles of Front Office Coordinators and Staffing Consultants. • Perform evaluations/performance reviews with employees on a quarterly and yearly basis.• Manage, Coach, and Counsel internal staff member’s behavioral and performance development, redirect as needed.• Manage the day to day operations of the branch, work with Branch Manager frequently.• Review daily and weekly activity report with Recruitment and Administrative teams.• Work closely with Staffing Consultants/Recruiters on searching and screening in qualified candidates.• Assist Staffing Consultants with immediate needs for temporary staffing assignments. Utilizing database reports combined with text messaging service to get in contact with hundreds of associates within minutes. • Conduct and organize staff and management meetings.• Provide presentations/workshops on topics of Time Temperaments and Generations in the Workplace to students. • Working as a standby for the Staffing Consultants in the Pueblo location.

• Interviewed applicants on a daily basis.• Assist associates through hiring process, pull criminal background checks, perform drug screenings, along with completing required hiring forms.• Customer Service: Worked directly with managers, supervisors, and HR departments with their staffing needs. Help qualified job seekers find employment.• Gave office evaluations for Microsoft Office, read test scores/results to associates.• Utilize Microsoft Outlook, Excel and Word to organize and conduct daily business activities. • Administrator of the office local Website and Micro Site, operate Exact Target an e-mail marketing application and social media.• Send out correspondence, pre-defined letters and brochures on a regular basis.• Cold Calling/Telemarketing to prospect and clients. Networking newly available candidates/associates with great skills or traits.

• Answered office phones with eight incoming lines, greeted clients and customers who came into the office. Practiced hospitality offering not only a warm welcome but also beverages and treats.• Supported the Title department with document scanning and filing. • Assisted Title Examiners by pulling plat maps, Deeds of Trust, Power of Attorney’s, along with checking for liens before closing from the Pueblo Court House.• Responsible for daily deliveries of title work, bank deposits, and checking in with customers.• Processed mail outs, took totes of mail to the post office.