● Responsible for maintaining general building cleanliness and presentability in a 36-unit building in Kitsilano. Relief manager for two other buildings, two days a week.● Used the company Portal to track, process and approve potential tenants. The Portal was also used to provide existing tenants with digital forms for parking, additional keys, fobs and garage access controls.● Maintained clear communication with Property Manager to ensure clear, concise workflow and messaging to tenants.● Received training in repair and maintenance of appliances, plumbing, and electrical work.● Provided efficient and timely response to tenant concerns regarding their suites, and the repair of any concerns.● Responsible for turning over units after move-out. Painting, updating fixtures, switches, caulking, and updating suites to company standard as necessary.● Rent collection, banking, and communicating with head office accounting.● Delivering notices of entry, RTB breach notices, and general maintenance information.● Communicated with head office to create company-branded messaging to tenants, as well as infraction warnings.

❖ Maintain company standards of cleanliness and repair throughout the building❖ Delegate duties to on-site handyman and cleaner❖ Meet with and direct outside trades involved with general building maintenance❖ Rent collection, banking, and communicating with head office accounting❖ Establish new leases and assist new tenants in familiarizing themselves with the building❖ Move in/out paperwork❖ Delivering notices of entry, RTB breach notices, and general maintenance information❖ Communicating effectively with portfolio manager, several times per week

Responsible for daily operations – open/close procedures, cash handling & balancing.Created customer loyalty by providing excellent merchandise at reasonable prices.Managed advertising and social media presence.Trained new employees according to standard operating procedures.

Pest control and extermination. Followed IPM standards.

Seasonal bagger/cart-pusher

Helped lead a very successful team of employees in becoming one of the top stores in BC.Created a workplace that stressed winning by teamwork and encouraged open communication at all times.Responsible for ensuring products were merchandised according to planogram.Kept a tidy store that was bright, welcoming and friendly.

Lived aboard a luxury cruise ship, working 7 days a week for 6 month contracts.Played music in the onboard disco.Helped create memorable guest experiences for passengers.Maintained DJ area and kept music library current.Resolved customer complaints.Assisted with music trivia, ice carving demonstrations and other shipboard events.Helped sell shore excursion packages.