responsible for providing ongoing business support for issues, data and configuration updates, backups, system maintenance & enhancements.This includes - but is not limited - : reports design , Strategic Modeling, authorities, workflow, Implementation. communicating Support Partners (third parties) and performs an active hands-on role with business teams during ERP deployments, training, and post-launch support.Conceptualize, design and administer business processes, changes and updates, while maintaining appropriate internal controlsEnsure quality ERP deployments by participating in Quality Assurance testing (QA), User Acceptance testing (UA) and end-user training activitiesMaintain and improve process and requirements documentation, architectural diagrams, and enhancements roadmapSelf-educate to maintain overall system understanding, research and understand new capabilities provided through recurring feature releases, and proactively pursue any relevant training or certificationsEngage with Systems Implementers & Support Partners to learn configuration and participate in all workshops and design sessionsFunction as Tier 2 Support contact with the ability to handle advanced requests; back-up Analysts with Tier 1 Support as neededWork closely with third party support partners for any Tier 3 Support escalations or system enhancementsERP Data Management and ReportingProvide meaningful reports and ad-hoc data analysis to finance teams and executive leaders as neededDevelop complex financial trending and analysis report using multiple data sources.designs the data migration strategy and performs data integration analysis and cleanupLead efforts to maintain system wide data cleanliness for accurate reporting

 Tracking project deliverables with quality assurance, Preparation daily reports defining project progress, problems &solutions MW-PTP calculations

 handling the maintenance & configuration of devices, operating systems & network performing a troubleshooting & staus analysis Teams Tracking