Molly Goodyear Email & Phone Number

Vergennes, Vt, Us

Vermont, United States

Ferrisbugh, Vermont

Consulting, and/or support of all Social Media platforms which best suites the needs of your business. Options include Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram, FourSquare and many others.Work with the client to plan a strategy that will attract new fans, generate new leads, interact with the customer all while building brand loyalty.Measure the impact of all Social Media efforts.

Vergennes, Vermont

Development and Management of CRM program-Social EngagementManagement of all Social Media sites includingFacebookTwitterYouTubePinterestFlickrInstagramContinuous research of new and upcoming technologies and sites in regards to Social MediaTargeted Email MarketingContent Management of referral sites and distribution sitesDevelopment and Reporting of Website Traffic, Social Media and Email Marketing using Google Analytics

Burlington, Vermont Area

Assistant to the Lodging Services Manager:--Tracking the preferences of guests, and using data to provide to all departments allowing them to utilize the information in improving the experience of each guest. -Assisted in supervising and training a staff of approximately 15, from Front desk agents, Reservation agents, Concierge's, Bellmen and Switchboard agents. -Assisted in managing FIT blocks as well as extra-net sites. -Handling of issues with our guests before, during and after their stay.-Winter months-Reservation agent, and continued assisting with FIT blocks-Assisted in hiring of staff for upcoming season

Burlington, Vermont Area

-Tracking the preferences of guests, and using data to provide to all departments allowing them to utilize the information in improving the experience of each guest. -Managing complaints and taking corrective measures in any issue a guest may have.-Maintain and administer SMS:Host database-Maintain and administer Breeze/Delphi database-Develop, maintain, and administer new software system for tracking guest preferences. -Managed the Concierge and Bell Staff; creating schedules and ensuring both sub departments were on track with daily responsibilities.

Vergennes, Vt

-Created staff schedules based off of events that were dictated from BEO's. -Ensured that each event had all aspects set correctly from physical room set up and food service.-Required all staff maintained a professional appearance at all events.-Oversaw the breakdown and inventory of items following events.

-Setting standards for an upscale dining experience (Jacket and Tied required) from staff.-Creating staff schedule off of projected house counts.-Creating dining and scheduling map for each evenings dinner service.-Ensured that all staff maintained a professional environment.-Assisting in the expedition of food from chef to table.