Narinder Khajuria Email & Phone Number

Dubai, United Arab Emirates

Key Role: FM Service DeliveryOverviewLeading FM Service Delivery for One Central at Dubai World Trade Centre, a mixed-use facility including commercial, retail, hotel buildings, and the tenant offices.ResponsibilitiesTeam Leadership: Supervised a dedicated team of 50 in-house staff, covering MEP (Mechanical, Electrical, and Plumbing), hard services, fit-out, and tenant management. Coordinated with over 30 specialist service contractors to ensure seamless operations.Asset Management: Managed all facility assets in line with SFG-20 industry best practices through a Computerized Maintenance Management System (CAFM - REFLEXTION). Responsibilities included configuration management, documenting and submitting asset changes, verifying asset spot checks, and tracking end-of-life assets.Performance Management: Ensured service delivery met KPIs and SLAs, maintaining high standards of operational excellence.Energy Efficiency: Conducted comprehensive energy audits and implemented field measures to optimize utility costs across the facility.Contract Management: Sustained high-performance standards under contracts with Dubai World Trade Centre

Saudi Arabia

United Arab Emirates

Managing Technical Operations MEP & Security across a facility comprises of Residential, commercial offices & Hotel tower

Dubai, United Arab Emirates

Spearheaded the management of complex services (M&E) services for the prestigious Expo 2020, administered the Infrastructure /External Areas assets of the systems like Gas Tank farm & Network, Fire Pump Room & Fire Water Network, Irrigation Pump room & irrigation network, Domestic water pump rooms & networks, Storm Water Network, Sewage Treatment plant & Network, Traffic Signal Systems, Street Lighting Systems, and car parks in adherence to the SLAs and KPIs.Facilitated effective communication and action as SPOC between the management, stakeholder, and the site delivery team.Maintained seamless communications and coordinated with Dubai Municipality, Roads & transport department, Police, Telecom authorities Etisalat/Du, Dewa, Lootha, Dubai Civil Defence.Regulated contractors’ assignments related to Mobilisation, performance & cost management, KPIs, invoices evaluation & approvals.Facilitated the needed transitions for the execution of EXPO 2020, acquired assets in different phases from the respective landlord against the agreed timelines from Build Contractor/existing service providers, coordinated and managed all defects and snags procedures until handing over to FM Operations, fixed up the issues relating to Build Contractor DLP.

Abu Dhabi, United Arab Emirates

MTB Project -ADAC- Abu Dhabi Airport Midfield TerminalLed the Asset/Facilities management consultancy team established the overall asset management strategy, functional values, functional standards and required processes for achieving the contract deliverables as per the baseline program.Performed the non-invasive asset verification of mechanical, electrical, and plumbing (MEP) assets and Airport special system assets viz. Security Screening, AGL System, Electrical Substations, Baggage Handling Systems, VDGS, Sub freeze and 400Hz Ground power supply units, for new midfield terminal Abu Dhabi airport project comprises of Central Utility Plants, 22kv, Fire & Potable water networks, district Cooling Plant and support facilities.Prepared the Asset Verification Register with the details of “Asset Description, Asset Name (from contractor Asset register), Source data, System Served, System Classification as per UNIFORMAT II 2010, Asset Qty, Condition Code (As per BS8544), Asset Identification Number, Details of floor/Room/Location, Manufacturer, Type/Model, Rating/ Capacity & Year of Installation”. Reviewed & compared with contractor asset register, Operations & Maintenance Manual (O & M), Project Specifications, Testing & Commissioning report, & Warranty Certificates of the Assets. Analysed performance data & technology development to determine the lifecycle maintenance plans for operational performance. Established master plan for all maintenance activities for facilities supporting BIM/CAFM/CMMS Maximo Mobilization & configuration team with relevant asset registers, PPM frequencies, and task details per the OEM recommendation & industry best practices.

Doha, Qatar

(Facilities Managing Agent)- Lusail Smart City ProjectWorked for The Lusail City master plan comprising an area of 38 Km2 with 19 well-planned districts to provide utilities & municipal & infrastructure services.Managed the Project Management Consultant (Parsons) / Supervision Consultant (Dorsche) / stakeholder / Subcontractors with various construction packages starting from design, construction, testing, commissioning and handing over of Infrastructure, Landscape, utility networks and utility structures such as Utility Tunnels (Wet & Dry), substations, District cooling plants, Pump station for potable water, stormwater and foul sewer, Traffic Signal Systems, Street Lighting Systems, SCADA Control Systems.Ensured steady-state, safe, efficient, uninterrupted City services to City users by managing services via CAFM, Help Desk, SCADA, City Command Center, customer service centres.Supported the Transition and Takeover of Assets to Qatari Diar and FM SERVICE PROVIDERs in phases and against agreed timelines from Build Contractor/existing SERVICE PROVIDERs, including coordination and management of all defects and snags procedures until handover to FM Operations, managing the issues relating to Build Contractor DLP.Coordinated the asset takeover, development & implementation of city operations strategies, day-to-day service delivery, project management, HSSE management, policy & legislative compliance.

Doha, Qatar

Worked for Qatar Airport Project towards Aircraft Maintenance Hangars, Emiri Hangars and Qatar Duty-free Buildings (FM10, FM11, FM12), NDIA Doha using fully integrated facilities management services with the facility to a total footprint of 168,000 m2.Served as the owner for the BMS monitoring and control systems equipment facilities supporting the efficient and compliant operation of the Aircraft Maintenance Hangar, Emiri Hangar's, Qatar Duty-free, Inflight services Facilities ensuring optimum performance. Handled the O&M of the Siemens Design Insight BMS, Metasys Johnson controls BMS and other PLC control systems, stand-alone controllers, and HMI's, including energy management and power management systems. Ensured smooth operation of Airport infrastructure through overseeing the effective management of central equipment's and utilities such as HVAC-Chilled water system,/BMS/Electrical Systems/Fire Alarm Systems/Fire Fighting Systems(Foam fire suppression systems, FM200 systems, Flame detection Systems, Automatic sprinkler systems )/Smoke management systems /Fuel Vapour Exhaust systems /Service pits/Fuel exhaust systems/GPU's/Preconditioned Air systems /Hot water Coldwater systems/Compressed air systems.Assisted the Project & Maintenance Manager in meeting or exceeding Site KPIs and monitored the SLAs monthly to identify potential off-track areas and plan corrective actions accordingly.

Doha, Qatar

Worked for City Centre Shopping Mall to support the technical concept, managed the E2E technical project operations like preliminary analysis of client potential, analysis of technical aspects of Energy Performance Contracts, pricing of energy conservation measures (ECMs), contracting and managing subcontractors and client interface.Coordinated with the major subcontractors like M/S Carrier/S Honeywell/S Gasco, M/S Gulflight, M/S Cummins and M/S JBK Controls, ensuring planned preventive maintenance (PPM) program and SLAs in line.Monitored the data gathering systems (Remote Measurement and Verification Monitoring/ECM, Metasys Web Base Tool) to track energy consumption during the installation and guarantee/tracking phases and managed the process that ensures timely collection and accurate data entry utility bills or other monitored consumption.Assisted the project management team with the design, estimation, and implementation of all kinds of BMS & FM Systems in the mall.

Dubai, United Arab Emirates

Managed the delivery of 5 smart key services like measurement and verification, energy analysis, carbon footprint analysis, continuous commissioning and fault detection and diagnostics through Galaxy enterprise management software.

New Delhi Area, India

Assigned as a project Engineer (BMS SCADA) for Delhi Metro Express line project & Performed the E&M, HVAC, Electrical department project execution for the environment control system centralised air conditioning, ventilation, and tunnel ventilation system (TVS) for the Delhi metro collaborated with Rockwell Automation.

Changsha, Hunan, China

Worked masterly in testing, adjusting, and balancing of HVAC systems, Absorption chillers, AHUs, FCUs, Pumps, Valves, Dampers & actuators in HVAC systems, Absorption Chillers Commissioning service & maintenance, managed AMC contracts & boosted sales.

New Delhi Area, India

Worked in hydrogen & oxygen generation plant project of Jindal Thermal Power Station in Raigarh, GNDTP Bathinda and Unchahar -stage3, in process design & control/Instrumentation.

Bachelor Of Engineering - Be, Industrial Electronics Technology, 1

B.E, Industrial Electronics, 1St Class

G. H. Raisoni College of Engineering, Nagpur