Investigative work to determine and capture detailed business requirements. Working collaboratively with technical and project teams to identify and design IT solutions to help drive operational excellence.Feasibility analysis to provide recommendations for project approaches. Considerations of project costs, timeline, resource estimates and Company strategic drivers.Mentoring and coaching junior team members as lead BA on projects

Investigative work to determine and capture detailed business requirements. Working collaboratively with technical and project teams to identify and design IT solutions to help drive operational excellence.

Working in partnership with the business to support strategic and tactical remediation of IT systems to ensure compilance with GDPR rights and principles.

Achievements• Facilitated a team through continuous improvement methodology to identify improvements to a product line with an estimated £1.6M pa increase in revenue• Identified solutions to improve the profitability of an analytical product line by £160, 000• Used data analysis to identify savings of approximately £200,000 by reducing errors in invoicing for a consulting product line• Investigation of over 20 major and critical incidents in the last 12 months from initiation to development of corrective and preventative actions (CAPAs) to prevent reoccurrence of problemsRoles/Responsibilities• Working in partnership with operations to drive continuous improvement of processes using various continuous improvement methodologies• Management and planning of Lean Six Sigma projects to deliver tangible business improvement benefits for our customers. As an example recently facilitated a team through continuous improvement methodology to identify improvements in a product line with an estimated £2.2M pa increase in revenue• Developed the company CAPA function including writing Standard Operating Procedures and guidance documents to support business needs• Investigation and review of over 40 major and critical incidents to identify root causes and corrective and preventative actions• Coached colleagues at all levels of the business including regular facilitation of Kaizen events, root cause analysis, process mapping and risk analysis events• Development of continuous improvement procedures and guidance/training documents in line with business needs• Management of project log to communicate project goals and any risks to timelines

Achievements• Development of data collection process and spreadsheets across 6 departments which enabled the business to accurately capture and calculate reasonable expectations of the time to perform work• Guided a team across multiple sites on integration projects to enable the rebranding of over 3000 controlled forms Roles/Responsibilities• Facilitated the implementation of an in-house management operation system across the organisation to deploy scheduling and capacity planning tools • Managed projects to provide real data/metrics to enable key functions to make informed business decisions• Leadership of teams on process improvement projects and facilitation of Kaizen events

• Facilitated the implementation of an in-house management operation system across the organisation to deploy scheduling and capacity planning tools • Managed projects to provide real data/metrics to enable key functions to make informed business decisions• Collection of data and analysis to provide realistic expectations of time to compete work

Achievements• Implementation of a process to capture visibility of instrument usage which enabled the department to schedule work more efficientlyRoles/ResponsibilitiesWorked as part of a busy team to identify physical chemical properties of agrochemicals, industrial chemicals and pharmaceuticals on GLP compliant studies.Experienced in the use of HPLC, GC, IR and UK techniques.System management responsibilities involving system validation, maintenance and troubleshooting.Line management responsibilities and training of junior staff.

• Management of four design control projects to release healthcare products to the market in an ISO 9001 environment• Management of various manufacturing trials at international sites including writing technical reports• Use of Microsoft Project to plan projects