Technical Delivery Manager
CurrentDepartment of Veteran Affairs/ Rapkotech· Led a high-performing team of 8 technical professionals, delivering 128 applications with a focus on quality and efficiency. Achieved 95% on-time delivery rate.· Spearheaded the implementation of Agile methodologies (Scrum/Kanban), resulting in a 70% increase in project delivery speed and team productivity. Received accolades for contributions to process improvement.· Fostered strong relationships with clients and stakeholders, earning a reputation for exceptional customer satisfaction. Achieved, 90% client satisfaction rating through proactive communication and collaboration.· Implemented innovative solutions to streamline processes, resulting in a 50% reduction in project delivery time and cost savings of half the man hours. Recognized with Pilot Team Award for contributions to process optimization· Identified Key Performance Indicators (KPIs) for establishing Monitoring Dashboards, alerts using Splunk, AppDynamics, & Dynatrace· Guided teams to use push-button Automated/Continuous Deployment (CD) of the Artifacts from Central Repositories like Nexus/Artifactory into Dev, QA, INT, Perf and Prod environments using configuration Management tools such as Ansible, Terraform and ChefGreat Minds• Integrated changes into the existing Kanban framework, tailored to the project's needs, by incorporating Scrum principles, which led to a 40% increase in the team's velocity• Introduced gradual adjustments (SDLC) during the shift away from the waterfall methodology, ensuring team camaraderie and morale remained high, ultimately boosting team efficiency by 50%Fannie Mae • Implemented RAID (Risk, Action, Issue, and Dependency) during PI planning to proactively identify the critical path and dependencies using a value-based numeric system• Led Teams Build End-to-end Integrated Pipelines using Continuous Integration (CI) tools such as Jenkins/Hudson to enable Automated Trigger Handshakes from SCM tools such as GitHub and SVN