Saas Am
Current Planned and executed training courses for Sony Mobile both online and offline, including confirm demand with business teams, design and develop courses and testing course before publish, helped Sales, Customer Service, Security team achieved their training goal, improved work efficiency; Managed the E-learning System(Lumesse) of Sony Mobile, responsible for the data sync from SAP to Lumesse, also course management, user management and data analyze; Expert of Human Resource management process, strong in cross function communication; Resolved the problem and issue user got during using system, create and manage user manual and documents, ensure the integration stable between Lumesse and Workday, SAP; Familiar with SaaS(cloud-based) system, such as Workday(Human Resource Management), SalesForce(CRM), Lumesse(Training), Box(File Sharing, Storage, and Collaboration), Concur(Travel and Expense), Taleo(Recruitment), Ipendo(Intellectual Property Management) etc., make sure the systems are in good shape structurally and performance wise.