Md Shamim Hossain Email & Phone Number

Hazipara, Dit Road, Malibagh, Dhaka

Hazipara, Dit Road, Malibagh, Dhaka

Duties/Responsibilities: • Windows Server Administration: Installed, configured, and managed Windows Server 2019, including Active Directory, DNS, File Server, IIS, and RDP Web applications.• MikroTik Configuration: Configured and managed MikroTik RB4011iGS, RB750hex, including NAT, Firewall, bandwidth management, GRE tunnel, PPTP with IPsec, IP Tunnel, L2TP, and SSTP.• Email Server Administration: Administered cPanel Webmail and other email servers, ensuring secure and efficient… Show more Duties/Responsibilities: • Windows Server Administration: Installed, configured, and managed Windows Server 2019, including Active Directory, DNS, File Server, IIS, and RDP Web applications.• MikroTik Configuration: Configured and managed MikroTik RB4011iGS, RB750hex, including NAT, Firewall, bandwidth management, GRE tunnel, PPTP with IPsec, IP Tunnel, L2TP, and SSTP.• Email Server Administration: Administered cPanel Webmail and other email servers, ensuring secure and efficient email communication.• Website Design and Maintenance: Designed, maintained, and updated WordPress sites, including plugin development, bug fixing, and WooCommerce extensions.• ERP and Business Software Support: Provided support for ERP software, including Tally Server 9/Tally Prime, HRP & Payroll, and CRM systems.• Endpoint Security: Managed ESET Endpoint Security in a cloud-based environment, safeguarding endpoints from security threats.• Data Backup and Recovery: Conducted daily data backups from SQL Server, File Server, and NAS to secure storage and Google Cloud, ensuring data integrity and disaster recovery readiness.• End-User Support: Provided technical support for end-users, including desktop PCs, laptops, network printers, and Android devices.• IT Project Management: Managed IT projects from planning to execution, ensuring successful project delivery through project management methodologies and tools.• CCTV and Communication Systems Management: Managed and configured CCTV/IP cameras, DVR/NVR/XVR systems, PABX/IP-PBX systems, and biometric attendance devices.• Additional Responsibilities: Undertook additional tasks as assigned by management, demonstrating flexibility and commitment to organizational goals. Show less

Ford Nagar, Dhalla, Singair, Manikgonj, Dhaka

• Provide IT support to users with PC, Laptops, Scanner, Network Printer, MAC, iOS & android Devices etc.• Setup & troubleshooting of MikroTik/ LAN/ WAN/ WIFI and any Network issues, CCTV/IP Camera, PABX, and Attendance device management.• Windows Server Management with Firewall, FTP, RDP, Active Directory, DNS, IIS, File.• also experienced on Linux platform (any version).• Prepare reports & submit them to management daily and make Statistics or graph reports also perform all… Show more • Provide IT support to users with PC, Laptops, Scanner, Network Printer, MAC, iOS & android Devices etc.• Setup & troubleshooting of MikroTik/ LAN/ WAN/ WIFI and any Network issues, CCTV/IP Camera, PABX, and Attendance device management.• Windows Server Management with Firewall, FTP, RDP, Active Directory, DNS, IIS, File.• also experienced on Linux platform (any version).• Prepare reports & submit them to management daily and make Statistics or graph reports also perform all types of MIS tasks.• Any other activities as and when assigned by the management. Show less

Khulna,Bangladesh

Duties/Responsibilities:• Set up, troubleshoot, and monitor MikroTik, LAN, WAN, Wi-Fi routers, proxy servers, radio devices, VPNs, wireless networks, and CCTV/IP cameras.• Provide remote support to on-site engineers and end users during installation and for resolving issues post-installation.• Communicate with clients face-to-face, over the phone, or via remote support tools like AnyDesk, TeamViewer, and RDP to assist with system setup and troubleshooting.• Respond to… Show more Duties/Responsibilities:• Set up, troubleshoot, and monitor MikroTik, LAN, WAN, Wi-Fi routers, proxy servers, radio devices, VPNs, wireless networks, and CCTV/IP cameras.• Provide remote support to on-site engineers and end users during installation and for resolving issues post-installation.• Communicate with clients face-to-face, over the phone, or via remote support tools like AnyDesk, TeamViewer, and RDP to assist with system setup and troubleshooting.• Respond to breakdowns, conduct expert-level investigations of customer issues, identify root causes, and implement corrective actions.• Direct technical staff on repairing equipment, replacing parts, and determining solutions.• Troubleshoot system and network problems at clients' locations, including diagnosing and resolving issues related to wireless networks.• Maintain and upgrade Optical Network Units and Media Converter devices. Show less

Ashulia, Savar, Dhaka

Duties/Responsibilities: • Troubleshoot, install, and maintain all ICT-related systems and infrastructure.• Set up and troubleshoot LAN, Wi-Fi, MikroTik, CCTV, Printer, PBX & FAX, etc.• Manage antivirus software to ensure all systems are protected and up to date.• Install, manage, and maintain databases (MS SQL/MySQL), including data import/export, server management, and creating periodic reports from exported data.• Act as the administrator for payroll software and… Show more Duties/Responsibilities: • Troubleshoot, install, and maintain all ICT-related systems and infrastructure.• Set up and troubleshoot LAN, Wi-Fi, MikroTik, CCTV, Printer, PBX & FAX, etc.• Manage antivirus software to ensure all systems are protected and up to date.• Install, manage, and maintain databases (MS SQL/MySQL), including data import/export, server management, and creating periodic reports from exported data.• Act as the administrator for payroll software and Tally.ERP9, including installing and configuring attendance devices and shoe X-ray machines.• Manage email services using Outlook and Webmail.• Perform any other tasks assigned by management. Show less

B.Sc. In Engineering, Cse (Computer Science & Engineering)

Diploma In Engineering, Computer Engineering

Studied Cyber Security & Ethical Hacking

S.S.C, Science