Carla Kline Email & Phone Number

Managed the priorities and day-to-day activities of the President's office.Security Officer.Organized reporting to the Board of Directors.Acted as a liaison between senior management and clients/colleagues to facilitate work and accomplish objectives in a collaborative effort.Handled confidential and non-routine information applying extreme confidentiality and sensitivity in the dissemination of this information.Researched, developed and recommended comprehensive, detailed human resources strategies and programs to support business objectives, missions and values of the company.Administrator for the BVS on-line training courses assigned to all employees.Provided management with support, advice and coaching regarding associate relations issues, performance management, staffing analysis and policy interpretation.Ensured the uniform application of human resources policies and practices.Processed payroll and conducted new employee orientations.Administrator for the bank's employee benefit plans.

Documented post-closing loan exceptions as needed for compliance. Updated tracking system regarding new documents.Advised Credit Administrators in methods and documents needed to satisfy loan exceptions. Updated ongoing loan documents.Processed request letters to customers for needed documentation.

Researched, developed and recommended comprehensive, detailed human resources strategies and programs to support business objectives, mission and values. Directed and monitored the implementation of key human resources initiatives. Coordinated the activities of human resources' associates to ensure the effective and efficient operation of all human resources activities. Determined work procedures and expedited workflow. Provided training and guidance to ensure the effective development of subordinates. Facilitated problem resolution process activities. Provided management with support, advice and coaching regarding associate relations issues, performance management, staffing analysis and policy interpretation. Ensured the uniform application of human resources policies and practices. Designed initial training programs and orientation procedures for the startup of the company (SST, Inc.), including technical documentation and curriculum development. Researched and worked with various Federal, State and City agencies to obtain company tax benefits. Explored, selected and implemented all benefit plan and payroll system options and maintained the ongoing administration of options selected. Tracked and maintained all employment data to ensure data integrity and compliance with Federal and State reporting requirements.

Provided management with overview of current database structure and identified problem areas as well as additional data needs. Documented present procedures and suggested improvements. Developed strategies to analyze cost effectiveness of operations. Made recommendations for implementation of additional data and special projects to increase performance.

Developed, prepared and analyzed management reports used to monitor sensitivity of the firm's portfolio to multiple interest rate, volatility and prepayment scenarios. Compiled and entered relative data. Assisted in the development and enhancement of portfolio valuation system by identifying reporting requirements and designing end-user interface. Analyzed data flow for new system development. Tested, evaluated and selected application software for a Novell local area network. Developed educational curricula and technical documentation. Prepared user documentation for financial analysis system used to value the firm's portfolio.

Compiled, analyzed and reported financial data, property evaluations and projected proformas to all client investors and brokers. Organized and implemented data base information and reporting system for all departments.

Progressed through various entry-level positions in the bookkeeping, teller, vault cash teller, certificates of deposit, new accounts and safe deposit areas. Prepared and documented credit data for all real estate and commercial lending. Coordinated the compilation and preparation of reports for monthly Board of Directors' meetings, quarterly Holding Company report requirements and annual Stockholders' meetings. Administrator for the bank's profit sharing and pension plan. Prepared timely reports to various regulatory agencies and external auditors.