A Ahmed Email and Phone Number
An enthusiastic, confident and trustworthy professional with excellent knowledge in Cisco data networks and Microsoft infrastructure. Attention to detail with proven record of troubleshooting skills and incident management. I have a sound understanding of network technologies and functions that help me in troubleshooting and problem isolation, resulting in timely, efficient, and cost effective incident resolution. Passionate about IT and new technologies and sharing knowledge with colleagues. Key skills include deployment and troubleshooting of LAN/WAN (Cisco switches and routers) at a highly available enterprise environment.Currently looking for a new and challenging position, one that will make best use of my existing skills and experience and also further my career development.
Technical Engineering Services Tes
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Pc Support AnalystTechnical Engineering Services Tes Mar 2024 - PresentBirmingham, England, United Kingdom• Administrating Windows Server 2016, Creating User/Group/Computer Accounts, Data backup and recovery operations, Managing and Maintaining Prints. • Windows (7, 8 and 10), Microsoft Office Packages (Word, Excel, Access, PowerPoint). • IT equipment ordering and auditing via asset registering. • Escalating technical issues as needed and maintaining communication with the customer and Technical teams.• Configuring and testing of any new hardware and software.• Hardware Installations - PC's, Printers, and Scanners, All in one machine Rollout • Track-IT helpdesk database management and support
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Fundraising SpecialistMuslim Hands Dec 2023 - Mar 2024United Kingdom• Strategize, develop, and execute fundraising initiatives, ensuring alignment with organizational goals and values.• Employ donor engagement strategies to build relationships with potential benefactors, while consistently maintaining an updated and confidential donor list.• Regularly reaching out to donors, using persuasive communication skills to secure monthly contributions, which in turn strengthen the financial stability of the organisation. -
It Support SpecialistNhs Jul 2023 - Nov 2023London, England, United Kingdom• Installing of new software and hardware as instructed by management.• Oversee background functionalities to ensure smooth running of practice systems.• Engage with teams and departments to gather information to support the Epic application roll out• Produced clear and accurate written correspondence (including the composition of ad-hoc routine letters) eg, letters, memos, reports, presentations etc, using competent copy, audio tapes, IT skills, accurate data inputting and use of Trust Intranet and Internet as required -
It SupportAltrad Generation Mar 2022 - May 2022Birmingham, England, United Kingdom• Provide 1st and 2nd line telephone and desk side support, and escalating IT request where required • Co-ordinate support activities, interfacing with third parties where external support is required. • Set up new users, ensuring the correct provision of IT equipment is made available. • Ensure all user and computer accounts are current and unused accounts are administered correctly. • In addition, escalate user complaints to the appropriate person• Coordinate end user device replacement activities scheduling down time for end users. -
Trainee Technical SupportTsn Academy Limited May 2021 - Mar 2022London, United Kingdom• MS Office 365 administration.• Microsoft Exchange (2010/2016) administration • Active Directory • Troubleshoot hardware and OS problems – Windows 7, 10, password reset using AD 2016.• Administrating Windows Server 2016, Creating User/Group/Computer Accounts, Data backup And recovery operations, Managing and Maintaining Prints. • Good knowledge of basic networking concepts. LAN, WAN, TCP, UDP, DNS, DHCP, ACL
A Ahmed Education Details
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Tsn AcademyPass -
James Watt CollegeLevel 3 – Pass
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South And CityLevel 2 - Pass
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Avicenna AcademyGrade (C) In Mathematics, English, Science, Additional Science
Frequently Asked Questions about A Ahmed
What company does A Ahmed work for?
A Ahmed works for Technical Engineering Services Tes
What is A Ahmed's role at the current company?
A Ahmed's current role is IT support | CCNA | Microsoft azure | AWS Solution Architect Associate.
What schools did A Ahmed attend?
A Ahmed attended Tsn Academy, James Watt College, South And City, Avicenna Academy.
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