Ashif A Email & Phone Number

Bengaluru, Karnataka, India

• In my role as a QA Analyst, I specialize in optimizing quality assurance processes and driving operational efficiency through automation, data analysis, and report generation. Key responsibilities include:
• Dashboard Building: Develop and maintain interactive, real-time dashboards using tools like QuickSight to provide insights and track performance metrics.
• Audit Automation: Implement automated audit processes using Advanced Excel, VBA, and custom tools, leading to significant time savings and accuracy improvements across 8 different audit types.
• Data Analysis & Filtration: Analyze large datasets to identify trends, performance gaps, and areas for improvement. Ensure high data quality through filtration techniques for precise decision-making.
• Global Site Report Building: Compile and generate comprehensive site reports at a global scale, ensuring accurate and timely data distribution for stakeholders.With a focus on continuous improvement, I have helped.

Bengaluru, Karnataka, India

• As a Transaction Risk Investigator, I played a crucial role in safeguarding against risks by developing systems and training teams to handle abuse detection and prevention processes. Key accomplishments include:
• Training & Mentorship: Trained and mentored 200+ employees for seamless onboarding into image abuse investigation roles. Ensured 100% of investigators were fully trained on new SOPs and tools.
• SOP Development & Impact: Created a Standard Operating Procedure (SOP) for Image Abuse detection, which led to a 76% improvement in detection accuracy. The SOP was adopted across teams to streamline processes and boost.
• Automation Tools Creation: Developed tools like the Image Abuse Annotator and Text Abuse Annotator using Tampermonkey, which were used by 100% of the team. These tools reduced annotation errors by 90% and improved.
• Process Improvement: Contributed to the CDA Pre-KAIZEN Workshop 2024, identifying major grey areas in MISCAT abuse. Conducted case study documentation to guide future improvements.
• PHOTON Integration Support: Assisted with the smooth onboarding of the MISCAT team during PHOTON integration. Facilitated weekly "Take 5" sessions to identify challenges and provide solutions to ensure a smooth.

Coimbatore, Tamil Nadu, India

• As a Business Development Associate in a sales role, I focused on identifying business opportunities, managing client relationships, and driving revenue growth. Key responsibilities and achievements include:
• Sales Strategy & Negotiation: Developed and executed sales strategies to target new clients and markets. Led successful negotiations that resulted in increased sales and long-term partnerships.
• Client Relationship Management: Built and maintained strong relationships with clients by understanding their needs and delivering tailored solutions, resulting in high client satisfaction and retention.
• Problem Solving & Analysis: Analyzed market trends and customer feedback to solve business challenges and improve service offerings, driving sustainable growth.
• Communication & Storytelling: Effectively communicated the value of products and services, using storytelling techniques to engage clients and close deals.
• Adaptability: Quickly adapted to changing sales environments and customer demands, consistently meeting or exceeding sales targets.With a focus on client satisfaction and strategic sales growth, I helped secure new.

India

• During my internship as a Relationship Manager at ClearTax India, I supported the sales team by building and managing client relationships while contributing to revenue growth. Key responsibilities included:
• Client Relationship Management: Managed a portfolio of clients, ensuring their needs were understood and met with tailored tax solutions, leading to increased client satisfaction.
• Sales & Negotiation: Assisted in executing sales strategies and negotiating deals to drive revenue growth. Played a key role in converting leads into long-term business relationships.
• Problem Solving & Communication: Analyzed client pain points to provide effective solutions, leveraging strong communication skills to ensure clients understood and valued ClearTax’s offerings.
• Continuous Improvement: Identified areas for process improvement and contributed insights to enhance the sales process and customer engagement.This role sharpened my skills in relationship management and sales.

India