Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

My Responsibilities:- Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans.-Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses.Improves product marketability and profitability by researching.Provides information by collecting, analyzing, and summarizing data and trends of IT & Health trainings.- Updates job knowledge by participating in educational opportunities; reading professional publications;- Accomplishes marketing and organization mission by completing related results as needed.

I Provide the highest quality of service to customers with a positive attitude within the defined SOPs of the company.Ensure strict compliance with New Sales Activation. Actively work towards the achievement of daily quantitative targets,Regular attend Team Meetings and other learning initiatives.Coordinate and follow-up with multiple stake holders for the resolution of customers problems.Prepare product or service reports by collecting and analyzing customer information.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve.

Responsible for accurately handling outbound business calls/documentation/processing. ESSENTIAL DUTIES AND RESPONSIBILITIESResponsible for completing outbound telephone calls to IT Solution companies in order to retrieve documentation or validate information.Responsible for working within a call queue and documenting system with appropriate notations.Performs research and document retrieval from on-line Business sites.Completes other research projects as assigned.Maintains professional demeanor at all times.Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quality of work performed.Develops and maintains positive working relationships.Supports Company by maintaining minimum performance standards based on company service commitments as well as individual goals.Reports to a Supervisor.