A B Email & Phone Number

Berlitz Corporation, Berlitz Languages Centers | Saudi Arabia

Promoted to be Assistant Director while I was working as Customer Service Representative for the Berlitz (Male) Center and IT Administrator for both (Male-Female) Centers. Also I’m supervising the TOEFL Lab and TOEFL iBT test and make sure it’s done as ETS standers.--------------------------------------------------------------------------------------------------------------------------Responsibilities:* Advise, consulting and direct different people’s such as colleagues,… Show more Promoted to be Assistant Director while I was working as Customer Service Representative for the Berlitz (Male) Center and IT Administrator for both (Male-Female) Centers. Also I’m supervising the TOEFL Lab and TOEFL iBT test and make sure it’s done as ETS standers.--------------------------------------------------------------------------------------------------------------------------Responsibilities:* Advise, consulting and direct different people’s such as colleagues, instructors, students and customer.* Manage Communication System.* Applying the quality requirement on time and budget. * Administrating the TOEFL iBT exam.* Supervise and control the TOEFL Lab and network.* Review employment applications for completeness.* Assist in the preparation of teachers’ payrolls.* Keep track of the material inventory.* Supervise and control the Network System for both branches (Male and Female).* Plan, direct and control the LCMS (Language Center Management System).* Resolve disputes in a timely manner.* Involve with everyone affected by the decision.* Develop and supervise special programs to improve performance of the center.* Assist the LCD (Language Center Director) in improving his planning and performance.* Maintain quality control to the maximum satisfaction for private and corporate clients to include high level of instruction manage teacher-student relations.* Handling the Corporates Sales.* Manage office administration such as ordering students’ material and supplies.* When necessary take the Manager’s place.* Strategic Consulting, including business plan & sales strategy development. Show less

Berlitz Corporation, Berlitz Languages Centers | Saudi Arabia

Hired as a Customer Service Representative and Data Entry for LCMS -( Language Center Management System )- at Berlitz (Male) Center. Also I was IT Support Engineer for both (Male-Female) Centers.During my current job at Berlitz Language Center, I gained a very good experience and solved their technical problems.Also Data entry for LCMS - Language Center Management System - in Men's Branch, and as a Technical Support Engineer for both Branches ( Male and Female ). My love for… Show more Hired as a Customer Service Representative and Data Entry for LCMS -( Language Center Management System )- at Berlitz (Male) Center. Also I was IT Support Engineer for both (Male-Female) Centers.During my current job at Berlitz Language Center, I gained a very good experience and solved their technical problems.Also Data entry for LCMS - Language Center Management System - in Men's Branch, and as a Technical Support Engineer for both Branches ( Male and Female ). My love for troubleshooting made me successfully disinfected, repair and recover data from many of Berlitz computers for staff and students and configure antivirus measures to prevent further losses.--------------------------------------------------------------------------------------------------------------------------------Responsibilities:*Greet all visitors/customers, prospective customers, and provide them with information and answer questions.* Take phone inquiries from prospective customers and convert them to appointments.* Answering all general calls coming into the office and taking messages from callers.* Monitor and actively increase customer service on all levels.* Give counseling to students when necessary, in coordination with Language Center Director (LCD).* Work accurately on a daily basis with the Language Center Management System (LCMS).* Responsible for entering data in Berlitz LCMS and updated real time.* Assist the Language Center Director (LCD) and Manager of Instruction (MI) and give them proper information about students.* Support for Language Instruction Supervisor (LIS), Sales and Manager.* Administrating the whole center network for both centers (Male and Female) and maintaining it when necessary.* Perform general typing and filing.* Hand transfers and refunds.* Administer information regarding students’ transfers and related billing.* Manage group filling in cooperation with Language Center Director (LCD) and raise the group filling ratio. Show less

Saudi Arabia

Hired as, a part time Technical Engineer with main responsibility to secure the branches and make sure the Smart Security Systems work fine as safety standards.--------------------------------------------------------------------------------------------------------------------------Responsibilities:* Design the architecture schematic for security points for the main control station, security sensors and wires.* Installing and fitting the whole security system with… Show more Hired as, a part time Technical Engineer with main responsibility to secure the branches and make sure the Smart Security Systems work fine as safety standards.--------------------------------------------------------------------------------------------------------------------------Responsibilities:* Design the architecture schematic for security points for the main control station, security sensors and wires.* Installing and fitting the whole security system with programming and adapting the main control station to be operational with the British and American standers. * Inspect and diagnose the alarms, sensors, and the main control station for faults.* Setting up, Operating and Testing the smart security system.* Giving the users training on the system and how to activated and deactivated.* Maintain the workshop such as safety, environmental care and quality of work. Show less