A B. Email & Phone Number

Washington, United States

• Oversaw Web and Application development teams composed of software developers, engineers, QA etc• Facilitate key Scrum events including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings for a high-performing, cross-functional development team, and conduct Product Backlog Refinement sessions.• Create a safe and open environment during Sprint Retrospectives, allowing team members to discuss issues without fear of blame or judgment, focusing on collaborative… Show more • Oversaw Web and Application development teams composed of software developers, engineers, QA etc• Facilitate key Scrum events including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings for a high-performing, cross-functional development team, and conduct Product Backlog Refinement sessions.• Create a safe and open environment during Sprint Retrospectives, allowing team members to discuss issues without fear of blame or judgment, focusing on collaborative problem solving.• Identify and implement improvements in software and product development processes, significantly enhancing work productivity and efficiency.• Empower and coach Scrum teams towards self-organization, guiding them to a level of maturity where they can function independently and effectively.• Recognize and address team impediments, suggesting various approaches to remove these obstacles and ensure smooth project progression and efficient delivery.• Conduct training sessions and workshops to deepen team members' understanding and application of Agile methodologies and Scrum practices.• Collaborate closely with product owners, team members, program managers, business stakeholders, and other Scrum Masters to define and deliver effective solutions.• Document business requirements from customers and third-party vendors and develop functional specifications to meet those requirements.• Act as a coach to the Product Owner, ensuring they understand Scrum processes and maximize the Product Backlog to achieve the best business value and customer satisfaction.• Participate in weekly cross-functional IT status meetings, scheduling and facilitating planning and analysis sessions with vendors and internal teams. Show less

California, United States

• Agile Release Train – Facilitated collaboration between research teams, suppliers, and quality assurance to innovate and test new material coatings or treatments. Organize sprints focused on laboratory testing and field trials.• Agile Release Train – Worked with electronics engineers, material scientists, and data analysts to incorporate sensors into materials. Ensure agile practices are followed in the development and integration process, including rapid prototyping and feedback… Show more • Agile Release Train – Facilitated collaboration between research teams, suppliers, and quality assurance to innovate and test new material coatings or treatments. Organize sprints focused on laboratory testing and field trials.• Agile Release Train – Worked with electronics engineers, material scientists, and data analysts to incorporate sensors into materials. Ensure agile practices are followed in the development and integration process, including rapid prototyping and feedback loops.• Actively coached teams and organizations in Agile values and principles as outlined in the Agile Manifesto, advising on Agile Best Practices and applying Scrum methodologies to address challenges.• Oversaw various testing phases for moderate to large-sized system implementations and enhancements, ensuring quality and adherence to project goals.• Proactively maintained project schedules, managing timelines and making necessary adjustments to meet project milestones.• Organized and conducted meetings with external parties, facilitating critical discussions on project progress and collaboration.• Led Agile transformation initiatives at Thyme Healthcare, cultivating a culture focused on continuous improvement and collaborative effort.• Conducted regular assessments and retrospectives, identifying key areas for process and performance improvement.• Worked closely with stakeholders to align business objectives with project deliverables, ensuring a cohesive approach to meeting business needs.• Spearheaded the creation of account class spreadsheets, resolving technical issues and enhancing team efficiency.• Oversaw risk management processes, identifying potential project risks and implementing strategies to mitigate them effectively.• Developed and managed project budgets, ensuring optimal allocation of resources and financial efficiency.• Implemented project communication plans, ensuring clear and consistent communication among team members and stakeholders. Show less

• Collaborated with product owners to align backlogs with strategic goals, enhancing project focus and outcomes.• Coached cross-functional teams towards self-organization and maturity, boosting overall team performance.• Improved team productivity by 20% through effective Agile and Scrum coaching, with a focus on continuous improvement.• Reduced project defects by 30% via regular assessments and targeted retrospectives.• Resolved software issues efficiently by utilizing existing… Show more • Collaborated with product owners to align backlogs with strategic goals, enhancing project focus and outcomes.• Coached cross-functional teams towards self-organization and maturity, boosting overall team performance.• Improved team productivity by 20% through effective Agile and Scrum coaching, with a focus on continuous improvement.• Reduced project defects by 30% via regular assessments and targeted retrospectives.• Resolved software issues efficiently by utilizing existing support resources and knowledge bases.• Facilitated Agile training for new team members, easing their transition from Waterfall methodologies.• Fostered high-performing teams through strong emphasis on communication, collaboration, and team dynamics.• Assisted Product Owners in managing and refining the Product Backlog, ensuring readiness for execution.• Led teams in decision-making and problem-solving processes, enhancing team effectiveness.• Developed reporting systems to keep stakeholders updated with current project status and developments. Show less

Nigeria

• Boosted subscription revenue by 39% by launching a conversational AI Chatbot, leading to a 100% response rate and improved customer service.• Developed a mobile push notification feature for a work experience platform, resulting in a 50% increase in user engagement and success.• Designed high-fidelity UI/UX prototypes, securing 100% stakeholder buy-in and necessary resources for product vision.• Efficiently managed and prioritized the team's backlog, translating product features… Show more • Boosted subscription revenue by 39% by launching a conversational AI Chatbot, leading to a 100% response rate and improved customer service.• Developed a mobile push notification feature for a work experience platform, resulting in a 50% increase in user engagement and success.• Designed high-fidelity UI/UX prototypes, securing 100% stakeholder buy-in and necessary resources for product vision.• Efficiently managed and prioritized the team's backlog, translating product features into user stories that align with stakeholder requirements.• Collaborated with Scrum teams to deliver backlog items 25% faster, ensuring alignment with sprint goals. Show less

Lagos State, Nigeria

• Developed and maintained client business rules and systems, including configuring client setups and portals, and managing inbound and outbound vendor files for carriers and demographics.• Coordinated new benefits system functionality with product development teams and researched and resolved client system and process inquiries, while also creating key documents like Business Rules and Requirement Traceability Matrixes.• Streamlined operations by collaborating with IT, PMO, and… Show more • Developed and maintained client business rules and systems, including configuring client setups and portals, and managing inbound and outbound vendor files for carriers and demographics.• Coordinated new benefits system functionality with product development teams and researched and resolved client system and process inquiries, while also creating key documents like Business Rules and Requirement Traceability Matrixes.• Streamlined operations by collaborating with IT, PMO, and operations departments, designing current and future business processes, and recommending automation and process improvements.• Enhanced project outcomes by aligning them with business strategies, identifying and mitigating project risks (RAID), and providing detailed progress reports.• Worked closely with Product Owners and subject matter experts to define clear user stories and acceptance criteria and analyzed data to inform business requirements and internal team collaboration. Show less