Abigail Buss Email & Phone Number

Lakeland, Fl, Us

Lakeland, Florida, United States

As a National Account Executive, I am responsible for the following:- Working with multiple client accounts at the same time, often juggling various projects and deadlines- Managing client relationships and day-to-day communication with clients and internal staff- Developing client relationships beyond email through phone calls and in-person meetings- Having a strong understanding of multi-platform advertising strategies that include digital, social, web and mass media-… Show more As a National Account Executive, I am responsible for the following:- Working with multiple client accounts at the same time, often juggling various projects and deadlines- Managing client relationships and day-to-day communication with clients and internal staff- Developing client relationships beyond email through phone calls and in-person meetings- Having a strong understanding of multi-platform advertising strategies that include digital, social, web and mass media- Offering proactive solutions and innovative ideas to clients- Driving projects and processes with multiple internal departments- Providing weekly client updates and summaries via email and/or reports- Developing and monitor project timelines- Scheduling, leading and driving internal agency and external client meetings Show less

Lakeland, Florida, United States

As an Account Coordinator for Curious Jane, I was responsible for the following: - Maintaining a high level of awareness of the status of each client’s activities - Working with a number of client accounts at the same time, often juggling various projects and deadlines- Assisting in managing client relationships and day-to-day communication with clients and internal staff - Offering proactive solutions and innovative ideas to Account Management team- Managing projects and… Show more As an Account Coordinator for Curious Jane, I was responsible for the following: - Maintaining a high level of awareness of the status of each client’s activities - Working with a number of client accounts at the same time, often juggling various projects and deadlines- Assisting in managing client relationships and day-to-day communication with clients and internal staff - Offering proactive solutions and innovative ideas to Account Management team- Managing projects and processes with multiple departments on internal team - Keeping meticulous documentation of client requests, project updates, etc.During my time with Curious Jane, I have learned about franchise development marketing, as well as consumer marketing. I have been able to learn project management techniques, while ensuring client satisfaction and retention. Show less

Winter Haven, Florida, United States

As an Administrative Assistant for Mike White Carpentry and Concrete, I was responsible for the following: - Performing routine clerical tasks such as mailing, copying, faxing, filing and scanning- Assisting managers in drafting and editing memos, reports, budgets and proposals- Overseeing all operations and administrative duties for the company- Helping implement new programs, procedures, methods, and systemsDuring my time at Mike White Carpentry and Concrete. I was… Show more As an Administrative Assistant for Mike White Carpentry and Concrete, I was responsible for the following: - Performing routine clerical tasks such as mailing, copying, faxing, filing and scanning- Assisting managers in drafting and editing memos, reports, budgets and proposals- Overseeing all operations and administrative duties for the company- Helping implement new programs, procedures, methods, and systemsDuring my time at Mike White Carpentry and Concrete. I was able to create new processes for bookkeeping, invoicing, and filing. I worked closely alongside outside vendors to ensure billing was correct, projects were completed in a timely manner, and fulfilling all customer requests. Show less

Winter Haven, Florida

As an Account Manager for Just Move Athletic Club, I was responsible for the following:- Maintaining and adjusting member's accounts as requested to ensure satisfaction is attained.- Proper handling of member calls- Preparation, distribution, collection and dissemination of information- Maintaining all written procedures to maximize profits and satisfaction among members and guests. - Developing service recovery strategies - Addressing problems in a proactive and… Show more As an Account Manager for Just Move Athletic Club, I was responsible for the following:- Maintaining and adjusting member's accounts as requested to ensure satisfaction is attained.- Proper handling of member calls- Preparation, distribution, collection and dissemination of information- Maintaining all written procedures to maximize profits and satisfaction among members and guests. - Developing service recovery strategies - Addressing problems in a proactive and knowledgeable manner As one of the founding account managers at Just Move, I was able to test what strategies worked and how we can better the experience for members and guests. Being able to streamline processes, challenge outdated policies and engage in conversations that will better the business allowed me to help make Just Move a better gym. The Coronavirus pandemic impacted my time with the company, and I was able to help make executive decisions on behalf of our members to ensure Just Move Athletic Club was able to provide the safest and cleanest environment for members to workout in. Show less

Winter Haven, Florida

As an associate for Just Move Athletic Club, I was responsible for the following:- Interacting with members on a daily basis while learning the ins and outs of the fitness industry- Greeting members- Making Juice bar products- Providing information on schedules and updates throughout the gym- Friction-free flow of members and information- Cleaning gym equipment and facilities - Applying sales methods to memberships and personal training packagesDuring my time… Show more As an associate for Just Move Athletic Club, I was responsible for the following:- Interacting with members on a daily basis while learning the ins and outs of the fitness industry- Greeting members- Making Juice bar products- Providing information on schedules and updates throughout the gym- Friction-free flow of members and information- Cleaning gym equipment and facilities - Applying sales methods to memberships and personal training packagesDuring my time with Just Move Athletic Club, I learned how to interact with many different groups of people. My goal was to make a positive impact on every person that walked through the doors, while leading people to a lifetime of fitness. As an associate, I worked in the front desk, childcare area, and help maintain the location. Show less

Lakeland, Florida, United States

As the Facilities Manager for the Eta Beta Chapter of Gamma Phi Beta, I was responsible for the following:- Managing all college and sorority owned housing facilities - Collecting signed housing agreements for both live-in and live-out affiliated members. - Training and working with Local Affiliated Housing Corporation with regards to property management, safety, security, and décor - Assisting with the development of processes and procedures to promote effective and efficient… Show more As the Facilities Manager for the Eta Beta Chapter of Gamma Phi Beta, I was responsible for the following:- Managing all college and sorority owned housing facilities - Collecting signed housing agreements for both live-in and live-out affiliated members. - Training and working with Local Affiliated Housing Corporation with regards to property management, safety, security, and décor - Assisting with the development of processes and procedures to promote effective and efficient operationsDuring my time working with the Eta Beta Chapter, I was faced with many challenges, as the Coronavirus pandemic shut down our facilities. Trying to navigate housing and members remotely was a new challenge, and taught me how to be adaptable. My goal was to be empathetic towards new housing challenges members may be facing, while still exceeding Gamma Phi Beta's goal of filling all available rooms. Show less

Lakeland, Florida Area

As a Shift Leader at Coldstone, I was responsible for the following:- Training new employees- Greeting and serving customers- Cash recording and cash drops- Making ice cream and maintaining all equipment- Overseeing all crew members- Assisting the general and assistant manager- Mediating any disputes between coworkers and customers- Maintained a ServSafe certificationDuring my time at Coldstone, I was promoted to a shift lead within 90 days with the… Show more As a Shift Leader at Coldstone, I was responsible for the following:- Training new employees- Greeting and serving customers- Cash recording and cash drops- Making ice cream and maintaining all equipment- Overseeing all crew members- Assisting the general and assistant manager- Mediating any disputes between coworkers and customers- Maintained a ServSafe certificationDuring my time at Coldstone, I was promoted to a shift lead within 90 days with the company. As a shift lead, I helped the store achieve a 100% satisfactory score on our annual health inspection, led a team of 15 people, and closely monitored productivity and labor percentages to ensure profitability. Working with a franchised company, I learned about how to uphold brand standards and guidelines, while also learning about food and safety protocols. Show less

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Gamma Phi Beta

Associate Of Science - As, Business, Management, Marketing, And Related Support Services

High School Diploma, Theatre/Theater

Activities and Societies: International Thespians Society, Keyettes Club