A C Email & Phone Number

Washington DC-Baltimore Area

• Leverages enterprise-wide experience to focus the Agency’s training and career development center on organizational performance improvement.
• Oversees the effective application of adult learning theory for all training programs.
• Directs and approves the design, development, and delivery of all training programs, curricula, course plans, schedules, and instructor selection.
• Directs end-to-end curriculum development projects for large training initiatives, to include quality assurance and final approval for learning success.
• Oversees the center’s budget and procurement strategy, to include supervision of Contracting Officer’s Representatives and strong collaboration with the Agency’s Office of Procurement.
• Develops and implements productive training plans in line with agency’s strategic direction and goals.

Washington DC-Baltimore Area

• Based on exemplary performance at the division level, promoted to inform enterprise-wide priorities through continuous monitoring and reporting on mission-critical performance areas, guide strategic decision making.
• Drove consistent performance improvement by defining strategic organizational goals, performing data-driven reviews, and partnering with Senior Executive Service (SES) team members to address performance gaps through.
• Enhanced agency effectiveness by conducting analyses of agency programs and operations, covering financial management, procurement, human resources, information technology, public affairs, and facilities.
• Empowered SES team, the Director, and other internal/external stakeholders to propose informed policy decisions.
• Generated a variety of memoranda, white papers, and other documents to strengthen executive level decision-making.

Washington DC-Baltimore Area

• Hired to manage division policy, performance improvement, and training strategies.
• Designed multi-level performance dashboards in close collaboration with contractors.
• Provided proactive staff training comprised of live demonstrations of agency case management, performance dashboard systems, and improvement tools.
• Oversaw end-to-end functions of three-month new employee training academy such as steering pre-academy planning meetings, determining training needs, preparing training agenda, and selecting appropriate.
• Served as a Contracting Officer’s Representative (COR).
• Improved overall operational performance by constantly evaluating division’s policy and training plans.

Master Of Science - Ms, Justice, Law & Society

Bachelor Of Arts - Ba, Psychology And Criminal Justice

Graduate Certificate, Educational/Instructional Technology