Arcelia Coronado Email & Phone Number

San Jose, California, United States

• Negotiate directly with ~20 vendors to purchase goods and services at the best prices, while also ensuring advantageous pricing (typically ~5% savings) for future purchase orders. • Foster relationships with vendors to have the ability to increase efficiency on deliverables, pricing, and quality control. • Monitoring demands from customers & prioritizing the acquisition of products to fulfil their requests in a timely manner. • Collaborate directly with the QA team and vendors when RMAs (returned merchandise authorizations) arise. • Initiated and circulated Requests for Quotations (RFQ/ RFP) to potential suppliers, inviting them to provide detailed pricing and proposal information for our required goods and services. This proactive step in the procurement process aimed to solicit competitive bids and gather comprehensive offers from qualified vendors.• Maintains purchase order accuracy including confirming of all purchase orders, updating pricing, revisions, and placing emergency orders as needed. • Engage in proactive oversight of open purchase order lines, managing late and past-due orders, closely monitoring order status and progression, and expediting the timely delivery of purchase orders.• Executed requests for both NPI and production departments for customer projects.• Coordinate with Logistic department to ensure shipment time and optimize inventory level.• Schedule meetings between vendors and internal teams to foster collaborative problem-solving.

Hayward, California, United States

• Managed Chawk’s top account representing revenues of $32M, which was 70% of overall annual revenue. • Negotiated with suppliers directly to achieve the best pricing, lead time, and expedite shortages while leading the agreements/contracts and reporting legal documents. • Lead a global team of 5 associates of the Global Support Organization based in Malaysia and India. • Helped create inside sales training documentation to ensure smooth onboarding for new hires. • Attended weekly cross-functional meetings to review urgent needs and work with my team to meet customer requirements and improve scorecard and OTD (on-time delivery) and reduce backorders.

Hayward, Ca

• Processed new orders, followed up internally and tracked progress of each account. • Communicated with customers regarding issues and helped with timely resolutions. • Tracked customer returns (RMA’s), ensuring response time on RMA’s fell within specified KPI’s. • Managed the LAM account and was able to maintain a 95% OTD to BIC and 85% OTD to END for RPMs. Normal orders OTD 94% and Quality score 5, meeting customer expectations. • Participated in contract management with both vendors and customers.

Hayward, California, United States

• Reviewed customer needs and timelines for deliverables and used project management with internal team to ensure timely fulfillment. • Collaborated with production on customer requests and provide status to customers. • Process and track customer returns (RMA’s), ensure response time on RMA’s falls within specified KPI’s.• Reviewed and signed off contract management for each purchase order received.• Highly proficient organizational capabilities and attention to detail.• Provide weekly Open order reports to customers with current information.• Ability to work autonomously in a fast pace, professional, team environment with minimal supervision.