A Dass Email & Phone Number

Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Admitted and orientated clients to the centre, completed necessary forms and conducted in accordance with Centre policies and procedures.
• Used different applications such as JUSTIN, CORNET and CPIC to manage and execute daily tasks.
• Appraised behavioural situations that may have be potentially dangerous, took preventive measures and administered safety regulations when required.
• Resolved conflicts between clients, assisting them to cope with their problems, counselled them in periods of stress, controlled hostile and aggressive behaviour, and managed deviant behaviours while encouraging them.
• Applied appropriate levels of force when applying physical restraints and when using control equipment and tactics of aggressive/ violent/ special risk clients.
• Completed incident reports and other forms used within the Centre for legal purposes and to ensure effective communication within the Centre when required.

• Overall store management responsibility for operations totaling over 40 million in annual sales and overseeing a staff of 140 associates including 15 department managers. Was responsible for driving sales and.
• Drove growth and profitability of specialty and installed sales.
• Established and executed plans that continuously improved customer count.
• Controlled expenses including payroll and other controllable expenses.
• Maintained a strong safety awareness program to protect company liabilities and the safety of the employees and customers.
• Ensured relationships with commercial sales customers were being developed and maintained.

• A charismatic and inspirational leader. Motivated others to reach their potential; drove top line sales and bottom line profit, hit targets and had fun while doing it. Was directly responsible for operations totaling.
• Tracked, analyzed and took action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Forecasted, scheduled, and monitored labor to be consistent with store sales and productivity guidelines and wage budgets; created action plans to address cost control issues.
• Monitored display accuracy and appearance to implement promotions. Ensured that products were properly displayed and ordered in a manner to maintain in-stock conditions.
• Managed issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversaw and monitored handling of cash and accounting.

Academy, Law Enforcement

Correctional Services Certificate (18 Month Program), Law Enforcement

Level 1 And Level 2 Completed, Law Enforcement, Bylaw Compliance Enforcement And Investigative Skills Program.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record