Passionate about optimising service operations and enhancing customer engagement in the hospitality and wellness industry, I bring years of experience as service operations, coupled with a specialisation in marketing, research, and process improvement. Recognised with several industry awards for my contributions, I am currently pursuing a Ph.D., focusing on leveraging AI and digital marketing to drive exceptional customer experiences.With a strategic mindset honed through entrepreneurial endeavours, I thrive on driving business growth and continuous improvement. Actively seeking opportunities to stay abreast of the latest industry trends and best practices, I invite fellow passionate professionals in the hospitality and wellness sector to connect with me for meaningful collaboration and exchange of insights.
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Chief Operating OfficerStudieo7 SalonCoimbatore, Tn, In -
Chief Operating OfficerStudieo7 Salon Nov 2024 - PresentCoimbatore, Tamil Nadu, India -
Head Of Service OperationsStudieo7 Salon Nov 2020 - Nov 2024India
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General ManagerOyo Feb 2019 - Sep 2020Coimbatore Area, IndiaBusiness Development; P&L Management; People Management and Data Driven -
Business Development ManagerOyo Aug 2017 - Feb 2019Coimbatore Area, IndiaResponsible for overall business development through sourcing new property in the given location and drive business coordinating with various inter-departments.• P&L driven decisions for the assigned area.• Identifying and finalizing new properties, and for maintaining relationship with all stakeholders to run these properties profitably• Cross-functional approach through coordination with multiple teams in inter and Intra geographies• Proposes potential business deals by contacting potential partners; discovering and exploring opportunities
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Cluster ManagerTrends In Vogue Pvt Ltd Apr 2014 - Apr 2017Coimbatore Area, IndiaCultivate and manage new and existing franchise enquiry; Develop sales plan for each location; coordinate events or tie-ups to increase the Foot fall, and create brand Awareness & visibility of the outlets. Study the cluster market and understand the trend and preferences of clients. Understand and maintain good rapport with the franchise partners and assist them to build business. -
Area ManagerNaturals Beauty Salon India P Ltd Sep 2012 - Apr 2014Coimbatore Area, IndiaManage a team of Store Managers, driving them to achieve the target, identify training requirement for staff and develop business through tie-ups in the surrounding areas. Identify potential franchise enquiry, identify area for opening salon and create business plan to achieve sale target. -
Business Development OfficerCrisil Limited May 2011 - Sep 2012Maintain relationship with the Mid Corporate Group management and Bankers to develop the business in the given territory and to bring out new leads.
A Desmen Education Details
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Marketing Research -
Business And Personal/Financial Services Marketing Operations
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Marketing & Operations -
EdexcelHospitality Administration/Management, Aviation Management
Frequently Asked Questions about A Desmen
What company does A Desmen work for?
A Desmen works for Studieo7 Salon
What is A Desmen's role at the current company?
A Desmen's current role is Chief Operating Officer.
What schools did A Desmen attend?
A Desmen attended Karunya Institute Of Technology And Sciences, Karunya Institute Of Technology And Sciences, Hindusthan College Of Arts And Science, Edexcel.
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