Andrew Ditucci Email & Phone Number

Overseeing: Make-Ready, New Construction, Joint Trench, & Maintenance Projects.• Reviewing/Managing project documentation, including bids, contracts, change orders, material orders, and other project-related documentation.• Monitoring project status along with contractor workloads & availability.• Resolving any project-related issues or conflicts as they arise.• Providing operational support such as liaising with contractors, stakeholders, and other departments as well as tracking timelines and schedules, etc.

Rochester, New York Area

• Provided leadership to Greenlight Field Technicians and sub-contractors/vendors. • Monitored and reported on team KPI/KQI metrics.• Managed the work schedules and time cards for a team of field technicians.• Investigated and resolved customer escalations/complaints. • Fleet and Inventory Management, including Tool and Material Acquisitions.

Installation and repair of single-mode fiber optic cabling and related equipment for both residential and commercial customers.

Rochester, New York Area

• Installation of telecommunications cabling such as Ethernet, Fiber, and Coax. • Install TV, internet, & phone equipment for residential and commercial clients.• Investigating, troubleshooting, and repairing of faulty cabling and equipment.• Educating customers on how to use their new equipment and services.

Rochester, New York Area

• Responsible for booking, upselling, and hosting special events, corporate challenge/team building events, and birthday parties. • Supervised Guest Service and Track Operation personnel.• Briefed customers on kart and track safety procedures.• Acted as Track Marshall and Flagger for races. • Training new Track Operation and Guest Service team members.

Albion, Ny

• Worked directly with clients and internal compliance department to obtain an in-depth understanding of the client’s needs, mortgage servicing systems, document management systems, claim filing process, and investor reimbursement guidelines. • Produced high-quality documentation that met applicable standards and was appropriate for its intended audience.• Created tutorials to help end-users use a variety of applications.• Analyzed existing and potential content, focusing on reuse and single-sourcing opportunities.

Albion, New York, United States

• Managed claim assignments and workload of QC and EOB analysts, across multiple projects, ensuring all claims and appeals were filled accurately prior to their deadlines. • Trained new QC and EOB analysts. •Monitored the teams KPI & KQI metrics and provided coaching/additional training as needed to meet team goals and company standards.• Curated reports to management on teams weekly/monthly/quarterly progress.• Responsible for providing midyear and annual reviews for my team members to management.

Albion, New York, United States

Albion, New York, United States

Albion, New York, United States

• Prepared and processed post foreclosure claims for multiple servicers and investors. • Reviewed escrow and expense account histories, in various servicing systems/software, to ensure all reimbursable items were included on claim.• Worked with various tax offices, insurance companies, title companies, and property management companies as necessary to gather all required supporting documentation as required.

Albion, Ny

• Responsible for the daily operation of the restaurant.• Recruiting, training, and managing food service employees.• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.• Accurately tallying all cash drawers, drops, deposits, and on hand change totals. • Ensuring that customers are served quality food in a timely manner.• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.

Rochester, New York Area

Rochester, New York Area