As an experienced Customer Success Lead for global market leaders such as Bain, Adrich, Kantar Consulting, UpClear, Nielsen, American Express, Citigroup and JP Morgan Chase, I am recognized for demonstrating incredible consultative skills while driving strategic global engagements in partnership with the analytics teams. I have several years of experience in client success, engagement architecture, increasing revenue, achieving business goals, integrating new client deliverables that drove added value in our delivery results vs the competitors, and working with my clients to achieve outcomes and ROI. I am open to networking regarding strategic partnerships, client success and business development opportunities, please send me a LinkedIn message to connect.Some of my notable career achievements include✓KANTAR CONSULTING: Accountable for the North America Trade Optimization business; driving the growth strategy for Tier 1 CPG clients.✓ UPCLEAR: Directly responsible for the LatAm Market; managing a high-profile portfolio of CPG clients such as Grupo Lala Mx and Grupo Bimbo Mx.✓ NIELSEN: Accountable for the North East Sales Effectiveness Business; managing a high-profile portfolio of CPG clients such as Chobani, GSK, JNJ, Biersdorf and Mondelez.✓ NIELSEN: Led the full sales cycle for the Financial Services Vertical, from prospect to close serving as the national point-person and engaged with government agencies to generate new business. Clients included: Fidelity, Fifth Third Bank, Huntington National Bank and One Main Financial. ✓ AMERICAN EXPRESS: Managed a portfolio of 300 clients ranging in revenue from $25M-$50M. Prepared financial data analysis to identify areas to grow spend volume and maximize client benefits.✓ CITIGROUP: Drove net portfolio growth 136% and increased net promoter scores (NPS) by 112% YOY after coaching team on tactics to cross-sell, strengthen relationships and increase client acquisition.
-
Customer Success LeadBain & Company Sep 2021 - PresentBoston, Ma, Us -
Vp Of Global SalesAdrich Feb 2021 - Aug 2021Pittsburgh, Pennsylvania, UsThe Adrich consumer insights platform is a first-of-its kind solution that uses intelligent packaging for consumer packaged goods industries to help brands and retailers drive consumer engagement and retention through automatic replenishment and personalized promotions.Helping CPGs, FMCGs and Retailers...-Increase Revenues and Eliminate Waste: Achieve needs-based replenishment and sustainability by targeting customers at the point of fulfillment-Connect with Customers at Point-Of-Use:Get real-time feedback and uncover new usage patterns as customers use your product-Validate your Innovation:Conduct usage-based testing throughout the entire product lifecycle. -
North American Sales Director, Trade OptimizationKantar Consulting Jan 2020 - Nov 2020London, GbHelping CPG and FMCG enterprises achieve more with less. Leveraging technology and analytics to support the optimization of trade investments to drive incremental revenue and growth through better commercial decisions. -
Senior Client Success Manager, Latam, Tpm SoftwareUpclear Jan 2019 - Dec 2019New York, New York, UsLed BluePlanner TPM software implementations using an agile project management and deployment approach, standard business processes, and translating requirements into configured solutions. Responsible for the end to end client success life cycle for Latin America, with a focus on expansion and deployments in Mexico with existing and new clients. -
Nielsen, Client Consulting, Marketing Effectiveness And Sales Effectiveness, 2016-2018Nielsen Jan 2017 - Jul 2018New York, Ny, UsLed MMM, RMO, ASO projects end to end and deliver modeling results to senior marketing management, analytic teams and brand managers. Known as a strong relationship builder and account manager. Extremely strong thinking through problems and coming to a mutually beneficial resolution for both the company and client.Earned an additional $150M YOY through retaining US GSK business and salvaged loss of MMM projects to competitors by integrating new client deliverables that drove added value in MMM results vs the competitors. Achieved growth of 148%, netting ~$850M in new business from cross selling and tailoring the client's products and solutions licensed. Retained $1.35MM account that helped secure future project renewals. -
Nielsen, Client Solutions, 2015-2016Nielsen Dec 2015 - Dec 2016New York, Ny, UsDeveloped strong and effective relationships with clients by being authentic, reliable and trustworthy. Under-promise and over-deliver as the Nielsen representative; promoting the organization and services. Responded quickly and strategically to client needs (Q&A); focusing on cross-platform advertising effectiveness, brand health, marketing cloud solutions, market mix modeling/attribution ROI, segmentation and innovation disciplines.Achieved 38% net revenue growth driving organic revenue growth for consumer activation and marketing effectiveness solutions; Realized a 55% profit margin launching new products; partnered cross-functionally to build end-to-end solutions generating new revenue streams. Generated $220K in net portfolio growth by fostering relationships and influencing behaviors.
-
American Express, National Client Manager, Northeast Region, 2015American Express Mar 2015 - Dec 2015New York, Ny, UsUtilized experience, strategy and skills to scale portfolio spend growth of 95% to goal.Generated $34M in new spend and generated merchant referral opportunities by providing incredible client service while combining business expertise with a passion for developing—and sustaining— new relationships. -
Citigroup, Vice President, Retail Banking, 2013-2015Citi May 2013 - Mar 2015New York, New York, UsDirected all areas of branch and sales operations for this $550MM Midtown Manhattan branch.Led banking team of 15 and oversaw hiring, compensation, employee reviews and performance management. Contributed to 117% net growth in new client acquisition by building community partnerships.Achieved 62% of net revenue, an increased contribution of 27% over target of 35% resulting in foundation fund net improvements of $25K over negative $7K previous deficit. -
Jp Morgan Chase, Assistant Vice President, Relationship Manager, 2010-2013Jpmorgan Chase & Co. Sep 2010 - May 2013New York, Ny, UsGrew high net worth client deposit balances by $8.2MM, originated $5.6MM in mortgage/refinancing loans and booked $3.6MM in investments, Q2/12.Grew business deposit balances by $11MM and grew credit balances by $8MM.Secured 90% in business credit approvals; partnered with underwriting to streamline business client credit applications. Generated commercial banking leads through retail channel clients to build the pipeline.
A E Education Details
-
The University Of ManchesterGlobal Mba -
New York UniversityBachelor Of Science (Bs)
Frequently Asked Questions about A E
What company does A E work for?
A E works for Bain & Company
What is A E's role at the current company?
A E's current role is Bain & Company.
What schools did A E attend?
A E attended The University Of Manchester, New York University.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial