Amanda Fowler Email & Phone Number

- Direct a team of 14 people in completing tasks to achieve company weekly sprints using agile methods- Provide daily updates to c-level suite executives on department progress- Spearheading a project that tracks associate performance in order to identity potential gaps in current processes- Used data collected during a project to train two associates.

- Processed 8,000 plus unites a day by imputing items into an inventory management system to be put away for shipping departments to send orders out- Worked closely with leadership to implement action plans to achieve weekly department goals - Exceeded standards for processing resulting in a promotion

- Supervised a team of 11 people to deliver a product that would surpass the needs of the clients which contributed to an increase in customer satiation from a 85 to a 92- Fostered a commitment to teamwork and initiated a community outreach project for the store which lead to a 10% increase in customer retention and a 95% increase in partner retention.

Charlotte, North Carolina, United States

Boone, NC

- Managed complex timetables of 40 guest bookings per day and sent reminders of booking times, items needed for stay, and documents needed on file to clients- Optimized and audited inventory system and monitored products available which allowed the company to maintain an accurate inventory of products that led to a 90% increase in waste reduction.

- Facilitated the distribution and intake of rental gear while keeping an accurate on hand inventory report- Inspected gear as it is rented and returned to ensure it is complete and up to safety protocol - Computed rental statuses as well as climbing wall statues in excel spreadsheets to track usage - Processed student paperwork such as waivers and medical.

Whiteville, NC

- Orchestrated a new training program with educational material that gave a reference for employees to refer to for questions on proper course of action resulting in a 20% decrease in training times- Designed and implemented new policies which increased productivity by 60% post implementation- Constructed a spreadsheet to keep track of inventory that also.