Amanda Goes Teixeira Email & Phone Number

Wexford, County Wexford, Ireland

Waterford, County Waterford, Ireland

County Dublin, Ireland

• Working closely with Store Manager to achieve the highest sales and profitability possible.• Overseeing retail operations and store routine administration functions (cash administration, stock management, sales reporting, store procedures, waste control, customer feedback, shrinkage and administration compliance.• Delivering exemplary standards in store presentation.• Supporting external audit and ensuring that procedures and legal requirements pertaining to health, safety, hygiene and security are adhered to and that all necessary procedures are carried out in accordance with company compliance, policy and legal requirements.

County Dublin, Ireland

Focused on improving my English level, I moved to Ireland and have been working in the Hospitality Sector, developing my adaptability and verbal communication skills in multicultural environments.• Presenting, clarifying and suggesting products to the customer, using value-added suggestive-selling techniques to generate additional sales opportunities.• Following operational policies and procedures, including cash handling and safety and security. • Responding to customers complaints and resolving their issues.• Following health, safety and sanitation guidelines for all products.• Receiving payment by cash, check, credit cards, and automatic debits.

São Paulo Area, Brazil

• Ensuring the timely preparation of purchase orders, order processing, and monitoring inventory stock.• Liaison with internal teams to ensure Customer queries are answered in a prompt and accurate manner• Handling and assist with Customer complaints and enquiries.• Ensuring Customer documentation is managed in an efficient manner.• Following company’s communication procedures and policies.• Demonstrating agility to overcome any challenges, developing and applying solutions.• Responsible for timely follow-up on outstanding requests.

Guarulhos, São Paulo, Brazil

• Supporting quality improvement initiatives such as process and product characterizations that lead to continuous / cost improvements. • Continuously improving standards across production planning and scheduling by executing Kaizen and 5S methodologies, and Kanban implementation. • Supporting the development and tracking of the annual budget demand plan. • Creating and delivering purchase orders to all suppliers based on lead-time that is compliant with contractual obligations (external manufacturers), and compliant with internal production site lead-time requirements and ISO requirements.• Making purchase decisions based on forecasted demand, target safety stock inventory levels, supplier site capacity level, and customer service performance targets. • Software used: Oracle.

Guarulhos, São Paulo, Brazil

• Responsible for Project Administrative support (using MS Project), managing POs, documentation control, generation of SOPs and preparing instruction manuals to clients.• Working with Senior Engineer and Product Marketing Management teams on product development and launch.• Assisting quality check and tests to ensure prototype and product’s high standards and regulatory processes, tracking all tests results from beginning to client’s approval. • Ensuring that products agreed with the quality patterns by knowing the whole productive process and materials.• Liaising with external suppliers/vendors in relation to project.• Using ERP SAP – managing BOM (bill of materials), new vendor set up, PO requests, etc.• Formatting and delivering necessary documentation in line with the standard approval process and facilitate others to do so in compliance with the company's requirements.