A.J. Ledwin Email & Phone Number

Tampa, Florida, Us

Tampa, Florida, Us

Tampa, Florida, Us

Tampa, Florida, Us

· Lead a team of Analysts in responding and providing recommendations to security events· Perform technical interviews for Security Analyst candidates · Utilize SIEMs and pivot into other enterprise network and endpoint tools to analyze security events· Provide systematic security posture recommendations to customers

Tampa, Florida, Us

Monitoring and resolving unique, complex, enterprise environments to deliver strategic cyber security solutions to internal and external customers (commercial and federal projects across the U.S. with Fortune 1000 and various government agencies/organizations). Responsibilities include:-Working to monitor customers' networks including SIEM, IDS, IPS, Firewall, Windows/Linux servers, routers, switches, etc.-Identifying and eliminating viruses, malware, and any other potentially unwanted programs-Testing the effectiveness of security controls and procedures in order to identify areas of improvement-Utilizing multiple SIEM technologies to analyze customer threats and present these unique technologies to internal and external customers-Actively participating in researching trends and current countermeasures for cyber security vulnerabilities, exploits, and other malicious activity.-Providing internal support for day to day IT operations.

Forchheim, De

· Support application security compliance through KPI reporting· Create IT service documentation utilizing the ITIL framework· Collaborate with IT Management, External Suppliers, and Application Support Teams to ensure system compliance

Forchheim, De

· Assist IT Management in developing compliance policies utilizing Root Cause Analysis· Develop sites, workflows, and act as first level support for multiple departments in SharePoint 2007/2013· Provide security administration in PeopleSoft and SAP systems· Create multiple management level presentations on topics including IT system outages and SharePointsite designs

Arlington, Texas, Us

· Conducted multiple hour training classes on games procedures and computer based training (CBT)· Lead interviewing and hiring of seasonal employees· Monitored hours worked by seasonal employees as well as clocking them in and out· Coordinated sales of all vended merchandise in the department

Arlington, Texas, Us

Oversaw salesmanship and motivation of all seasonal employees in games department· Responsible for a selected area, monitored per capita revenue and cost of sales· Maintained all aspects of training, salesmanship, displays, stock levels, and cleanliness

Arlington, Texas, Us

· Monitored per capita revenue and cost of sales in assigned area· Maintained all aspects of training, salesmanship, displays, stock levels, and cleanliness

Glassboro, Nj, Us

· Resolved computer, networking, and telecom problems· Submitted and responded to service requests through the work-order system and telephone calls· Utilized Cisco Agent Desktop to handle Support Desk and Switchboard calls· Used remote software to view customers’ screens in order to resolve technical issues

Master Of Business Administration (Mba), Management

Management Information Systems

Education record