As a part of my responsibilities, I drive productivity and ensure exceptional customer satisfaction by managing pharmacy staff performance. My role includes ensuring compliance with pharmacy regulations and maintaining accurate and up-to-date records of all medications dispensed. I foster a knowledgeable and efficient team by training pharmacy interns and newly hired pharmacy technicians. Additionally, I optimize inventory levels to ensure availability and reduce waste by ordering and upkeeping pharmacy supplies. I provide personalized care by recommending over-the-counter devices and medication options to mitigate individual symptoms, offering most effective medical advice via detailed discussions of medical histories with patients. Moreover, I provide direct supervision, ongoing development, and continuing education to ensure a competent and well-informed team, recruiting, hiring, and training staff.Following are my key achievements:• Achieved a 13.72% increase in script count, demonstrating effective patient outreach and engagement strategies.• Improved medication adherence rates by 3.38%, maintaining high standard of 88.38% versus the 85% benchmark.• Elevated MTM claims completion rate by 12.92%, achieving 92.92% against an 80% goal.• Boosted immunization rates by 19.94%, surpassing targets with 119.94% score.• Optimized staff hours to exceed productivity plans by 118.37%, ensuring efficient resource allocation.• Increased community health and immunity by administering vaccinations for influenza, pneumonia, and other diseases.• Addressed vaccine hesitancy by providing factual information on efficacy and safety, promoting informed health decisions.• Promoted high-quality patient care by establishing and maintaining effective communication with staff, physicians, and community organizations.• Enhanced patient safety and adherence by educating patients on potential drug interactions, side effects, and optimal methods of administration.

In my capacity, I ensured patient safety and effective treatment by checking prescriptions for appropriate dosage, drug interactions, allergies, and contraindications before dispensing. Using Outcomes and Mirixa, I provided medication therapy management to patients, enabling appropriate drug selection and dosage through prescription review. I enhanced adherence and safety by interpreting prescription orders, dispensing medications, and counseling patients on proper drug use. As a preceptor, I provided practice-based instruction to pharmacy students, fostering the next generation of pharmacists and promoting patient-centered care by educating patients on medications, tools, and equipment. Additionally, I stayed updated on health insurance and other third-party payment programs to facilitate purchases and ensure access to medications.Underneath are my core contributions:• Elevated efficiency by prioritizing tasks and organizing workflow.• Reduced risk of heart attack, stroke, and death by conducting blood pressure screenings• Increased the quality of healthcare and prevent criminal abuse of drugs by complying with pharmacy regulations.• Saved patients money and augmented pharmacy profit margins by recommending therapeutically equivalent and cost-effective generic drugs.• Facilitated informed medication use by educating patients about possible drug interactions and providing special administration instructions.• Collaborated with pharmacy manager to surpass Flu Shot targets within corporate deadline, demonstrating strong immunization skills and commitment to public health.