Aleksandra Jovanova Email and Phone Number

-Purchasing learning resources on behalf of the users via check-out;-Coordinating with content partners to arrange bookings for users;-Oversight of clients learning budget;-Creating monthly expenditure reports for clients in Google Sheets;-Directly engaging with users for order details;-Contacting providers for issues and delays with orders and deliveries;-Enhancing the clarity and precision of available content for users through audits;-Providing feedback and reporting issues to contribute to process improvement;

-First point of contact & effective communication between our clients and our operations team;-Maintaining relationships with clients and stakeholders;-Fast and accurate data entry in operating system; -Ensuring all customers standards and operating procedures are followed and updated; -Prioritization of orders and adjusting of schedules to ensure customer priority requirement are met; -Tracking the status of loads; -Creating and managing spreadsheets