• Provide outstanding level of customer service consistent with the Association's brand value.• To ensure customer needs are assessed and appropriate solutions offered. • Process driver licensing and vehicle related transactions within set requirements, ensuring all details are covered and accurate.• Promote AA Membership and retail products and refer other AA services to appropriate staff, through the Sales Management Process established by AA.• Provide tourism advice and information to AA members and make bookings with AA Tourism partners and suppliers.• Meet individual key performance measures and carry out all work in accordance with set procedures and requirements.• Handle all customer requests and seek effective solutions. • Create cooperative working relationships with peers, team leaders and managers, proactively supporting the team's effort to achieve performance targets and maximise customer satisfaction.• Work within Health and Safety rules and maintain a safe and healthy working environment.• Continually expand knowledge of the Association, its products, services and objectives by reading all relevant communication, product overviews, AA publications, attending team meetings and training sessions.

• Provide exemplary sales and sales support activities to clients in my given territory of Auckland and surrounding areas covering supermarkets and dairies. • Actively promote products under the Tulsi and Monty Pie brands by running in store promotions, penetration of new products into the market as well as business development by way of sourcing for new clients with the ultimate aim of increasing the sales volume. • Assist clients in monitoring their stock inventories, proposing orders, carrying out stock rotations and maintaining set merchandising standards. • Attending to and following through on clients complaints with issues such as product defects, stock availabilities, deliveries and account discrepancies. • Apply and arrange credit facilities for new and existing clients as well as monitor their payments, credit terms and limits. • Ensure adequate brand visibility at the outlets by providing them with Tulsi and Monty brand signage and equipment if required.

● Responsibilities: customer service, work planning, managing stock, filling the cases, using RFID machine, closing the department, able to work independently and accept responsibility.● Checkout operator experience. ● Fast, efficient and friendly service provider at checkout.● Highly skilled in greeting customers, handling cash drawer and register, conducting financial transactions with customers.● Refilling and replenishing merchandise and recommending customers on product features and benefits.● My strong sense of responsibility will enable me to keep an eye on security risks during shift.● Experience of working in retail environment.