• Developed and implemented automated testing strategies for customer experience services APIs using ReadyAPI (SoapUI Pro) and RestAssured Spring Boot framework.• Migrated from ReadyAPI to RestAssured Spring Boot framework and spearheaded the creation of a comprehensive automation framework using Java 17, Gradle, Lombok, Log4j2, and Extent Report API.• Conducting thorough manual testing of various functionalities to ensure optimal performance and adherence to requirements.• Refactored and optimized code to reduce regression time by 50%. • Creating and executing complex SQL queries on different databases like Oracle, DB2, PostgreSQL, MySQL, AS400, and NoSQL DB like Solr etc. to gather test data and validate API responses against DBs. • Leveraged AI language models such as ChatGPT, Gemini, Meta AI, and YouChat to efficiently solve complex problems and expedite decision-making processes.• Implementing JavaScript to create API and integrate swagger UI, leveraging them in test cases for data gathering, API response validations, and other critical tasks.• Mentoring fellow Quality Assurance professionals and actively participating in code reviews and pull request evaluations.

• Led testing activities for the ePay application, ensuring comprehensive credit card payment functionalities.• Standardized work streams through exploratory testing, creating sanity and regression scenarios, and ensuring test coverage.• Improved performance by developing, updating, and executing test plans, writing test cases, and testing scenarios based on system requirements.• Fostered collaboration between onshore and offshore QA and development teams.• Utilized Splunk logs and conducted backend testing to identify production behavior and root causes of defects.• Supported UI test automation, conditioned test data, and monitored regression scenarios' pass rate using Kibana dashboard.• Documented processes and knowledge base in Confluence.

• Streamlined workflow by driving different Agile ceremonies, such as Daily Stand Ups, Sprint Planning, Retrospectives, Sprint Reviews, Refinement, Poker Planning, and Demos.• Conducted REST API testing of Stolen Vehicle Services using Postman and Swagger UI tools, and maintained and updated a BDD automation framework utilizing Cucumber.• Added value by creating test cases and test runs in TestRail, logging defects in JIRA, triaging defects, and retrieving, verifying, and validating tests using SQL queries on Amazon Aurora DB.• Utilized and tested AWS services such as S3 bucket, Simple Queue Service (SQS), AWS Lambda, and monitored logs on Amazon CloudWatch for root cause analysis of defects.

• Ensured user-friendliness through manual testing and developed a test automation framework using Java. • Automated test scripts using Java, Selenium WebDriver, and the Page Object Model design pattern.• Optimized software quality through black-box testing, regression testing, and functional testing.• Tested Oracle Financials module applications of Oracle EBS.• Helped create different Microsoft Excel models using lookup functions, formulas, pivot tables, macros, etc. for the AR Department which reduced 3 hours of effort to less than 30 min.

• Drove testing requirements gathering processes by assisting cross-functional teams.• Successfully delivered projects by preparing project artifacts such as test plans, developing and designing test cases and scenarios, and performing end-to-end testing on modules.• Increased test coverage and executed automated test scripts using Selenium WebDriver, Java, TestNG, Apache ANT etc. reducing regression time by 50%.• Collaborated closely with stakeholders, providing insights on potential defect scenarios.• Created Page Object Model-designed automation pattern for managing and maintaining clean code.• Streamlined operations by performing business functionality and black-box and tests, including integration, system, negative/positive, cross-browser, regression, sanity, and API testing.• Reviewed and reported defects, test results, and potential risks, along with day-to-day tasks to the manager on a timely basis.

• Reviewed test plans, test cases, and test scripts to ensure standard test coverage.• Conducted functional, exploratory, and ad-hoc testing of online lending applications.• Performed manual testing, updated test case documents, and validated data with SQL queries.• Performed functional testing on Oracle Flexcube and integration test of Flexcube with Online Credit Appraisal System (OCAS).

• Analyzed the debt servicing capacity of corporations by considering factors such as cash flow, financial stability, operational performance, and management practices. Evaluated various industries including trading, real estate, textile, leather, and knit garments to assess creditworthiness.• Prepared comprehensive reports summarizing credit analysis, findings, and assigned ratings. Generated accurate and detailed documentation to support the credit rating process.• Ensured adherence to regulatory requirements by promptly reporting credit ratings to the appropriate regulatory authorities. Maintained compliance with industry guidelines and standards.• Kept abreast of industry trends, economic indicators, and relevant regulations to enhance the accuracy and effectiveness of credit ratings. Participated in professional development opportunities to expand knowledge and skills in financial analysis.