A Kumar

A Kumar Email and Phone Number

Head - Global support at US$ 3 Billion IT MNC @
A Kumar's Location
Delhi, India, India
About A Kumar

Managing multi-lingual Team (German, French, Spanish, Italian, English, Chinese, Japanese etc) based all across Globe Viz USA, Europe, Australia and Asia.Huge Technical support team management in 24X7 / FTS envoirnment.Managing support services as a business / profit centre.Experience across different vertical and Horizontals viz. Telecom, IT, Banking, Financial services and Insurence, Software and hardware products, Information security (Info-sec) & Internet security, Data processing / Digitization, Customer care etc.Specialties: Outsourcing / Off-shoring, customer Service, Client management, Global operation management, Technical support, Profit center management, Security Management, Help-desk and Infrastructure management,

A Kumar's Current Company Details
US$ 3 Billion IT MNC serving fortune 500 orgn.

Us$ 3 Billion It Mnc Serving Fortune 500 Orgn.

Head - Global support at US$ 3 Billion IT MNC
A Kumar Work Experience Details
  • Us$ 3 Billion It Mnc Serving Fortune 500 Orgn.
    Head - Worldwide Support
    Us$ 3 Billion It Mnc Serving Fortune 500 Orgn. Dec 2007 - Present
    Managing a global Support Orgnization, operating out of 9 different sites in different continents, consistiung of direct as well in-direct operations. Operates in High-Tech and mission-critical space in a 24X7 envoirnment.
  • Fortune 500 Us Mnc
    Coo - Captive Operation
    Fortune 500 Us Mnc Sep 2005 - May 2007
    Managing a captive (multi-site) operation of Fortune 500 US MNC in Banking, financial and insurence space consisting of few thousand employees.
  • Ites Companies
    Head Operations
    Ites Companies Sep 1999 - Sep 2005
    Managing huge teams in BPO for Tech support / Customer services etc. Managing service delivery as Profit center.

A Kumar Education Details

Frequently Asked Questions about A Kumar

What company does A Kumar work for?

A Kumar works for Us$ 3 Billion It Mnc Serving Fortune 500 Orgn.

What is A Kumar's role at the current company?

A Kumar's current role is Head - Global support at US$ 3 Billion IT MNC.

What schools did A Kumar attend?

A Kumar attended Indian Institute Of Technology, Bombay.

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