• Providing planning research, advocacy and consulting services to improve urban and regional economic and workforce development in low-income or under-funded communities. • Interacting with stakeholders, providing narrative and data updates, grant writing assistance and associated tasks within economic development and workforce development projects.• Assisting with the creation and execution of economic, community and workforce development projects and plans for local partners within the Tri-Cities region.• Synthesize raw research into narrative writing and pictographs for workforce, community and economic development marketing and planning documents.• Develop a working understanding of local and state incentives pertaining to local and regional economic development.• Utilize geographic information systems (GIS) to analyze, produce reports, and visually display regional economic, demographic, and infrastructure data.• Assist the local community with research projects and data gathering, including developing scorecard and dashboard projects.

Main responsibilities:• Led the successful implementation of all economic development programs such as business attraction, small business assistance, commercial revitalization, tourism marketing, small business development, housing rehabilitation, business retention and marketing key development sites and properties.• Coordinated site visits to major businesses and assisted commercial brokers in locating tenants for key development sites and city-controlled properties, including providing demographic and site planning information.• Updated the existing City economic development data and developed efficient methods of maintaining current data on real estate trends, employment/training efforts and related issues.• Analyzed and interpreted market information regarding a variety of complex data, such as sales tax revenues, employment trends, and development trends.• Composed and directed the preparation of reports and studies: corresponded with other departments, agencies, businesses, and other interested parties.• Consulted with the City Manager and other departments on all issues regarding economic development.• Coordinated site visits to major businesses.• Supervised two employeesKey Achievements:• Integral part of team that assisted with finalization of Colonial Downs/ Rosies development in the city.• Created first recurring music event in the city, On the Hill. 1,500+ in attendance, approximately $30,000 in vendor sales• Identified location and funding opportunities to create a business incubator and public meeting space in the city• Increased the budget for city provided incentives by $25,000• Increased applications for city provided incentives by 50%

Main responsibilities:• Led and administered a comprehensive downtown economic development program for the city which included tourism marketing and business attraction.• Led the City’s efforts at economic recovery during and post the COVID-19 pandemic including managing the City’s American Rescue Plan.• Served as a liaison between property owners, businesses, City staff, and other interested parties regarding development projects and programs.• Coordinated with regional agencies and organizations to increase workforce training and collaborate on attracting key industry trade organizations.• Coordinated site visits to major businesses, assisted commercial brokers in locating tenants for key development sites and city-controlled properties, including providing demographic and site planning information while assisting small-business owners with state and city inventive grants to improve profitability and the appropriateness of real estate improvement.• Updated existing City economic development data and developed efficient methods of maintaining current data on real estate trends, employment/training efforts and related issues.• Composed and directed the preparation of reports and studies: corresponded with other departments, agencies, businesses, and other interested parties.• Consulted with the City Manager and other departments on all issues regarding economic development.• Coordinated site visits to major businesses.Key Achievements:• Integral part of team that assisted with recruitment of B&B Theater as anchor tenant to Village at Manassas Park development.• Led the effort locating long-term business tenants for Parq 170 mixed housing development and for city-owned space in the Village at Manassas Park development.• Created and implemented the first resident voucher program used in the city as a response to Covid-19.• Created business registry and process for city public service intern program.

Main responsibilities:• Assisted with the creation, updating and maintenance of Master and Comprehensive plans, Land use plans, economic development plans, workforce and community development studies, and strategic assessments for city, county, regional and municipal partners within the state of Arkansas.• Synthesized raw research into narrative writing for grant applications, economic development marketing, planning documents, and government reports.• Assisted the AEDI staff with research projects and data gathering, including developing scorecard anddashboard projects.• Attended onsite and offsite meetings within the AEDI service area, representing the agency on variousboards, committees and conferences.Key Achievements:• Created Locality Report Card that was used on multiple projects to capture the perspective of residents on the immediate and long-term challenges facing their locality’s sustainability and future development.

• Inspect work areas for safety, trip and other operational hazards • Perform periodic exterior patrols of the work area• Worked closely with store management to create and update standard operating procedures for garden center workers• Respond to alarms, radio pages and calls in a punctual manner• Kept reports of all assignments and security incidents• Customer Service: greeting customers and assisting by answering general plant/ garden center questions• Sales: helping to generate sales through proper product placement, culling of distressed inventory and by creating visually inspiring colorways in the garden center and along the store front• Merchandising: remove distressed plants from display, introduce new plants onto a display, organize carts for removal, check new shipment and stage carts for placement. Rotate displays as needed per TWIN and Lowe’s Live Nursery Specialist• Training: demonstrating proper safety measures, demonstrating proper end cap arrangement and table layout, providing location of training materials (i.e., planograms, time sheets, orange cart fix it tickets, etc..), improving associates ability to think critically and independently• Team building: motivating and encouraging associates through action and praise, introducing and creating a team atmosphere with Plant Partners associates and Lowe’s associates

• Creating a welcoming environment for customers • Providing awareness and bringing attention to the company's many benefits and rewards programs• Helping meet sales goals by generating sales leads • Positively and effectively interacting with customers and assisting with purchases• Gathering and assessing customer feedback • De-escalating customer issues or complaints • Shipping and Receiving inventory• Training new associates

• Shipping/receiving furniture, rugs, runners, flooring, padding, carpets, and office supplies from merchants to store.• Organizing, pricing and categorizing items for sale while conducting inventory and stock adjustments • Assisting customers with inquiries and purchases• Coordinate security protocol for inventory pickups• Direct supervision of 15-20 associates• Managing overall operations and the effective, safe and successful management of warehouse employees• Introducing employees to methods of productivity, quality control and safety within The Dump through delegation of duties.• Acting as a company representative regarding building infrastructure repair and safety issues. • Setup and upkeep of MDSD station• Creating workflows to improve our operational procedures. • Interviewing, hiring, training, scheduling, assessing and evaluating employees.• Providing awareness and bringing attention to the company's many benefits • OSHA & city inspector point of contact• Positively and effectively interact with customers by creating a welcome environment• Inspect work areas for safety, trip and other operational hazards • Perform interior and exterior patrols of the work area• Worked closely with store leader to create and update standard operating procedures for garden center workers• Respond to alarms, radio pages and calls in a punctual manner• Kept reports of all deliveries, service calls assignments and security incidents• Compose a report of activities daily• Assist Sales Associates with closing sales• Travel to each store location and provide an operational assessment• Acting as a company representative regarding customer service issues • Positively and effectively interact with customers by creating a welcome environment• Gathering and assessing customer feedback, as well as de-escalating customer issues or complaints

• Assisting General Manager with day to day duties • Scheduling and time- keeping for 15 employees • Interviewing and training of new hires • Opening and/or closing procedures • Cash- handling (making deposits and change orders • counting Inventory and ordering supplies, etc.)