Cold outreach agency for a multi-industry client portfolio.

Authored the statistical analysis to a total of 5 governmental internally published reports.* Assisted in the creation of proprietary functions which decreased lag time of productivity by approx. 2 weeks per project.* Developing and implementing statistical models to analyze and interpret data for safety and reliability purposes.* Collaborating with cross-functional teams to identify statistical analysis needs and provide data-driven insights.* Utilizing R and R-studio to perform complex data analyses and generate reports.* Providing technical support and guidance to team members on statistical analysis techniques and best practices.* Validating data integrity and ensuring accuracy of statistical results.* Staying up-to-date on industry trends and techniques in statistical analysis.* Communicating statistical findings to both technical and non-technical audiences through presentations and reports.* Providing statistical consulting services to internal and external clients as needed.* Creating and maintaining weekly, monthly and quarterly reports on current responsibilities / tasks and objectives for future.

* Established relationships with new customers, generating est. $584,400K in new business for Vivint.* Successfully overcame objections by using consultative selling techniques, closing 65% of sales appointments.* Exceeded weekly quotas by an average of 200%, averaging 5 sales per week.* Trained and mentored 10 younger sales reps on the sales process via shadowing process and via class setting.* Developed and implemented team-building activities to foster a positive and energetic team culture* Acted as a mentor and coach to team members, helping them to develop their skills and reach their full potential* Encouraged open communication and inclusivity within the team, promoting a positive work environment* Assisted in problem-solving and conflict resolution as needed to maintain high morale and productivity within the team

* Successfully managed over 98% of customer emergencies by providing quality customer service and accurate information.* Coordinated with emergency repair technicians to provide the necessary information to aptly handle call outs.* Quelled customer expectations by managing and handling their inquiries in a timely manner.

* Developed front-end design for a new faculty-facing website, which included creating and populating the user interface in a more efficient manner than previous model.* Collaborated with a team of 3 designers to create an engaging and user-friendly interface for the website.* Coordinated with faculty Heads of Departments to ensure accuracy and significance of reflected information.

* Successfully recruited international students (Denmark) from partner universities to study at Anglia Ruskin University, contributing to an increase in applications.* Delivered speeches to an average of 40 domestic students per event, with the objective to inspire current and new students to increase engagement.* Successfully increased student engagement by 10% through public speaking events.* Trained in workshops to enhance networking and public speaking skills.* Taught introductory Bloomberg Terminal classes to industry professionals and university students.* Awarded Top Communicator & Student Engagement Award.* Volunteered 350+ hours while at Anglia Ruskin University.

* Successfully completed data entry for over 250+ employee accounts per week with a 99% accuracy rate.* Increased personal productivity by over 30% through better workflow management practices.* Trained and managed workflow of 3 new employees within 7 months of employment.