-Provide tailored financial advice to high-value customers on various banking products and services.-Manage complex customer accounts, including opening, closing, and overseeing intricate transactions.-Resolve sophisticated banking issues, ensuring high customer satisfaction and retention.-Generate new business through targeted outreach to potential high-net-worth customers.-Conduct detailed presentations on premium financial products and services to existing and prospective clients.-Lead and mentor a team of junior banking advisors, fostering their professional development.-Collaborate with internal departments to streamline customer service processes and implement best practices.

-Consistently achieved and exceeded individual sales targets while maintaining compliance with bank policies.-Cultivated and nurtured effective business relationships with high-value customers.-Spearheaded promotional activities, meetings, and road shows to drive product awareness.-Ensured accuracy and completeness of customer applications and documentation.-Provided regular sales reporting and analytics to team leadership.-Implemented customer retention strategies, resulting in improved client loyalty.

-Managed customer accounts, surpassing targets for revenue growth, product mix, and customer acquisition.-Adhered to stringent quality standards for customer acquisition and tender submissions.-Delivered market intelligence and competitor analysis to senior management.-Developed and maintained strong relationships with potential clients.-Managed the full sales cycle from lead identification to deal closure.-Ensured compliance with Islamic banking principles and regulations.

-Delivered exceptional customer service, enhancing overall banking experience.-Achieved branch referral liability targets consistently.-Ensured strict compliance with operational guidelines and anti-fraud measures.-Conducted end-of-day reconciliations for all cash transactions.-Processed various banking transactions including cheque payments and currency exchange.-Trained and mentored junior staff members on banking procedures and customer service.

-Monitored daily currency rates and determined optimal buying/selling rates.-Processed remittances and value-added transactions efficiently.-Cross-sold investment schemes and promoted internal services.-Coordinated bank account openings and liaised with bank representatives.-Served as Branch Assistant Unit Compliance Officer, ensuring adherence to AML and KYC procedures.-Managed branch operations in the absence of the Branch Manager.

i was responsible for making invitation calls to the customers and give them brave presentation and making a deal then i keep following up with them