Enforced a level of uncompromising cleanliness, including management of the team of Community Service Associates at my location to ensure cleaning and pantry responsibilities are executed daily to the highest standard. Ensured Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience. Conducted quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required. Addressed day-to-day landlord issues including coordinating and managing building access as necessary. Managed food and beverage offerings to ensure the quality and presentation are aligned with WeWork's brand. Oversee the daily ordering and receipt of product from vendors. Prepare building expense reports and budgets for Community Management review. Organize the move-in and move-out schedules to minimize member issues. Conduct periodic review and revision of base building documents. Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location. Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so.

-Worked with finance team to track and manage school operations budget, tracking expenditures in conjunction with team weekly-Developed and continually optimized school systems/procedures: Breakfast, lunch, recess, after school programming and dismissal-Managed SA internal ordering system requests for staff of 60+Managed Custodial staff and collaborated with building staff to ensure building safety, cleanliness and aesthetics aligned with SA standards-Managed external school foods vendor (Revolution Foods). Managed servers on site and ensured they worked in compliance with SA standards-Supported in executing logistics of school wide events

-Oversaw store operations, store safe, tills and deposits-Implemented marketing strategies for sales-Assisted the store manager in executing store operations during scheduled shifts-Trained and coached new hires-Prepared specialty drinks and coffee per customer specifications -Carried out opening and closing duties as assigned-Provided and assisted customers with product details, such as coffee blends or food preparation descriptions-Maintained a clean and comfortable store environment