• Research exam setup for each appointment with Revolution EHR• Assess necessary pretesting needs, clarify any concerns with doctors• Greet patients and help them feel comfortable throughout the pretesting and screening process• Snellen Acuity Chart, Amsler grid, iCare • Testing Tech with skilled operation of: Zeiss Field Analyzer 3 Zeiss Cirrus HD OCT Zeiss Clarus 500 Fundus Photo Topcon Auto Refractor Phoropter Digital Lensometer• Design and prepare office signs and documents for the office and patients• Liaison between owners and website developers• Answer multi-line phones, use Google products, as well as work office fax, scanner, and printer

• Manage electronic orders through various labs/manufacturers and procure materials• Stock and sell eye ware including glasses, sunglasses, and contact lens to meet customer needs• Educate customers on various lens/frame options and their benefits• Support customers by phone and in person by scheduling, addressing insurance, and meeting other needs• Bring about special orders and repairs through verbal communication with vendors and dealers• Research and acquire patient’s history for exam preparation and determine necessary testing• Accurately enter patient current history into Maximeyes software, then set up and carry out required testing• Clearly communicate patient’s needs and test results to the doctor • Teach contact lens insertion and removal training• Actively listen and resolve patient concerns with research and with clear office communication• Accomplish all scheduling, most insurance, billing and front desk responsibilities on multi-line phone

• Generate blanket and individual purchase orders• Receive supply orders through JD Edwards• Manage records for OSHA required training for the plant on Excel• Process billing jobs that shipped the previous day• Verbal communication with vendors and dealers by phone and Outlook• Excellent verbal and written skills• Document all responsibilities for the position in Microsoft Word and Excel• Split job jackets between dealers and plant records then mail dealer’s information and file plant records• Coordinate and promote special events