A. Mitchell Ortega Email & Phone Number

Fresno, California

Palmdale, CA

* Responsible for keeping a safe and profitable store at all times by executing company programs and investigating any suspicious customer and team member activities or behavior in the store.* Engage with management team and store team members to educate them on store related shrink topics and company operational processes.* Perform various test and.

Fresno, California Area

• Serve as ‘plain-clothes’ LPS to identify external shoplifters, internals, and security breaches.
• Actively perform investigations involving external and internal stock shrinkages.
• Routinely led investigations, apprehensions, interrogations, and trainings.
• Supervised and log the opening and closing of diamond, gold, key counts, register audits, fitting room and stockroom sweeps.
• Consistently performed at the top of the district as a leading LPS with over 120 apprehensions and recovered over $20,000 of store merchandise, while developing and training a new team of LP Specialists to lead the.
• Developed innovative investigative techniques and trained other LPS’s that increased the recovery of more merchandise.

Madera, California

• Knowledgeable in case management, referral services and interventions in both group and individual modalities.
• Manage a caseload of up to 10+ juvenile probationers and assisted in case managing the adult probationers referred by the courts to be placed on house arrest.
• Strong interpersonal communication skills to effectively interface with program stakeholders at all levels (employees, courts, customers, elected officials and community resources).
• Orient new clients to program requirements and use assessment tools to determine client risk and needs to develop a comprehensive behavior change plan.
• Solid organizational skills and the ability to handle multiple priorities simultaneously.