Alejandro Nicolás Becerra Email & Phone Number

Berlin, Germany

• Spearheaded end-to-end client onboarding, ensuring seamless platform implementation and alignment with client objectives.• Conducted data-driven analyses to streamline implementation processes, enhancing efficiency and reducing onboarding time.• Translated client requirements into actionable deliverables for cross-functional teams, enabling successful feature rollouts.• Led initiatives to deploy new features, ensuring alignment with client expectations and organizational goals.

Berlin, Germany

• Handled complex client inquiries, resolved complaints and technical issues, and delivered technical onboarding sessions to ensure seamless client integration.• Analyzed inefficiencies through data analysis to design scalable processes that improved issue resolution and operational efficiency.• Assessed client feedback and behavioral data to identify trends, offering actionable insights to guide product improvements and feature adoption.

Berlín, Alemania

• Delivered high-quality support, resolving customer inquiries and technical issues to ensure optimal user experience.• Identified recurring customer pain points through data analysis, providing insights that informed product and process improvements.

Córdoba, Argentina

• Led a high-performing project engineering team to successfully deliver projects on time, within budget, and according to technical specifications.• Managed project budgets exceeding $17M, conducting detailed cost analyses and identifying areas for optimization, resulting in significant expense reductions.• Applied data analytics tools to monitor performance, forecast expenses, and track variances, ensuring financial accountability.• Developed interactive dashboards to provide stakeholders with real-time project updates, enhancing decision-making and transparency.

Córdoba, Argentina

• Planned and executed engineering projects, coordinating cross-functional teams to meet technical specifications and deadlines.• Optimized production efficiency through data analysis and process studies, reducing bottlenecks and improving performance.• Managed equipment procurement and supplier negotiations, optimizing costs and ensuring efficient use of resources.

Córdoba, Argentina

• Integrated data analytics tools and dashboards to provide real-time performance insights, improving operational control.• Developed predictive models to forecast maintenance needs, reducing downtime and enhancing system reliability.• Applied advanced statistical analysis and process simulations to refine production workflows.• Led a logistic operation for project parts production, ensuring efficient stock management and on-time delivery of components to the production line, optimizing inventory, and reducing stock-outs.

Córdoba, Argentina

• Developed a real-time dashboard for the General Manager to track department status and key performance metrics.• Conducted root cause analysis to identify defects and drive corrective actions, improving product quality.

Bialet Massé - Cordoba

• Managed daily operations, optimizing hotel resources and ensuring high guest satisfaction.• Applied data analysis to refine booking strategies, optimizing occupancy rates and resource allocation.• Forecasted demand and adjusted staffing levels using data-driven insights, ensuring operational efficiency and customer satisfaction.

Data Science & Ai

Completed a 9-week full-time intensive bootcamp in Data Science & AI. Gained expertise in: Programming: Python Data Analytics: SQL.

Industrial Engineer, 7.69/10

Mechanical Technician, 8.49/10